Hulk产品选项 , 1,655 条评论
After testing a number of similar apps, I kept coming back to this one.
Customer service is 5 star, I took one star away for the app as little more fine tuning is needed. Everything works perfectly and almost seamlessly. Highly recommend this app.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Soooo good!! The options additions have bought us extra sales and also much better logistics systems. It didn't all work immediately and I had a huge panic! Helpful support then did the installation and explained to me how to work on a copy of the theme offline. Great service.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're so thrilled to hear that our support team was quick in assisting you.
We appreciate the kind words. :-)
I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.
Hi there. Working with merchants who have clarity on their requirements makes it easier for our developers to get the code implemented properly.
We are happy that you enjoyed our services! Best of luck with your business!
We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on!
We appreciate the kind words about our support specialist, Abhilasha. :-)
Please reach out if you need any other assistance!
Customer service was very helpful and they were friendly with a quick response!
The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!
Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)
Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes.
Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.
We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wish you an amazing e-commerce journey :)
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).
Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your feedback :)
Really like that app, there are som missing options for translations of text, but support where great and helped me with that right away. I needed the option to use an existing product as extra option to an item, that costs me 10 dollars extra each month but thats okey in my case.
Really like the app overall but there are some areas of improvement. I would recomend this app over competitors such as infinite options.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.).
The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers.
Not sure how to get around this.
Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers.
No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough!
Please let us know if we can help with anything else!