Hulk产品选项
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
Works as expected. I had to add `< div id="hulkapps_custom_options_{{ product.id }}" >< /div >` to my `snippets/product.liquid` file. Search for `product.variants`, hope it'll help somebody.
Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Product Options app so it better fits your theme. :-)
Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is!
Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!
i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick
We appreciate your kind words.
Our Experience team is always available if you need anything else.
So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.
Thank you for leaving us your feedback!
We are happy everything went smoothly for you.
The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
Love the support. Thank you
First time using this, got what I needed first try. the instructions are great! Would highly recommend
Thank you so much for your positive response. Don't hesitate to reach our Support team if you need any assistance for your Shopify store.
Can you please guide me where are uploaded files stored? How can we access them? Customers have uploaded Pictures.
Hi there, glad you reached out about this!
All the files that your valuable customers' upload will be available on order history. Please take a look at your Shopify store's orders.
Just to put you on a perspective, we store the files on our servers. Also, there is no limit on maximum storage capacity!
I hope I've been helpful :)
Please feel free reach out to support@hulkcode.com with any further comments, concerns, or suggestions!
Recommended and full Supported customer team
The onboarding experience with HULK was excellent. Arijana set up a video meeting for me and spent 30 min walking me through the app configuration and how best to customize the tool for the store. And, offered ongoing support for new questions I might have. Knowledgeable, helpful, and very kind. Thank you Arijana!
Dennis Boyle,
babycraft.store