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They state that you can use swatches in the free version, but it is not true. You have to switch to a paid version to do that. I might have paid have they not lied to me in the first place.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us so we asked our manager to contact you in regards to this review.
All your products have been installed and tested, and no free version will work. I don't know if the charged version will work, but it is impossible to choose your products.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Even as someone who is tech-savvy, this app is designed for you to NEED to ask for dev help/development to get through it. There are no instructions on how the app efficiently works and constantly puts you in "pro Plan" roadblocks, despite the free plan option making it seem like you can get a functional feel for the app before committing to a paid plan. Unfortunately, I can't see this app ever being targeted towards smaller businesses with the way the very obviously herd people into these payment barriers. Has left quite a bad taste in my mouth. Advice for Hulkapps, make this app more intuitive and offer videos or even just PDF docs on how to run through and effectively use your app. Businesses should not have to rely on dev help with apps, it should be an option, not a necessity.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
Don't install. It replace part of your theme code and you have to work a lot to remove it before
We're extremely sorry to be the cause of your frustration. We have significantly improved our app ever since, and pleased to inform you, that not only do we take prior approval before adding any code into a theme, we also offer free support to complete the installation process, as we understand most of our merchants are not coders.
Would be happy to help you and get your review amended:)
Not user friendly, the sample sheet is confusing and our team is confused on how to import data inside the app. Would be great if it was streamlined and automatic, otherwise I would recommend this app for someone who knows how to code.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.
The app looks great on your store! Thanks so much for the review. Have a beautiful day!
No free plan available, despite being advertised as such. You can get a free 14 day trial but not an ongoing free plan.- disappointed!
Hi there!
Thank you for reaching out to us and leaving us your valuable review.
We are very sorry that our pricing plans were not up to your expectations.
We have contacted you with a possible resolution of your issue.
Our products are very complex and we could not offer every option out of the box with Shopify. This app fixes that problem! Thanks guys.
We're thrilled to hear that our Hulk Product Options app can support the complexity of your products! It's our mission to fill those gaps that Shopify may not cover out of the box. Your kind words and the exceptional 5-star rating genuinely made our day. We’re here for you anytime. Thank you for taking the time to leave us this amazing review.
Best,
The HulkApps Team
This product should really be called Limited Products Options. I would definitely explore other app options before choosing this one.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Excellent app! Easy to use (once you figure it out), truly infinite options and goes around the 100 variant limit for Shopify. Developers helped install the code which is much appreciated! Thank you!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!