Hulk产品选项 , 1,652 条评论

Very good support. Quick. Their support made me upgrade to paid version You can rely on their support!

I used this app so that I could add custom product options (file uploads) to my website. I had tried doing this by editing the code myself, but the files wouldn't upload properly. At first when I used the app, I was having the same issue. Once I contacted them, they helped me and resolved my issue quickly.

For providing production options is works very well. I did run into an issue with special characters in the display name that was causing the options with an added cost to not be included in the orders, but that was resolved very quickly with the assistance of the Support Team.

This app is great and the best one I have worked with for more advanced product customizations. A few issues I have, which is why I didn't give it 5 stars include: 1) It is not the easiest to style the customization to match the website design. 2) I have had a few orders come through without customization and I cannot figure out why or how. 3) The desktop multiple choice options is not user friendly. It makes you hold ctrl to select more than one option and that is not common knowledge for everyone. Support is always very fast and helpful. So that is a big plus. Overall happy.

4.75 Star Overall.

The functionalities are fantastic, exactly what I've been looking for. The support turnaround is very fast and very satisfied with the service received, especially on a free plan.

I've installed and have been using the app for about half a year so far and loved it.

I'm on the Basic Plan (Free) and initially had a few more options available to me which are now moved over to the Pro Plan (paid), such as conditional logic. Existing established logic is still in place but I'm no longer permitted to add/edit conditional logic. A bit disappointing on this shift without advanced notice but I understand that money has to be made somewhere.

The only catch is, every few weeks or so the app kinda stops working all of a sudden and causes havoc on my end. For example, the customer selects a custom option, but the additional price is not added to the total balance in the shopping cart. Other times the description of the custom option does not display. And other times, both the description & additional price reflects properly in the shopping cart, but the customer does not get billed properly on the checkout page.

I'd have to manually verify each order carefully, daily, to ensure customers are billed for the selected custom options. Plus, I'd have to manually write an email to apologize to the customer for the undercharge, and separately send them an invoice to pay for the difference. Very time consuming and unprofessional...

Time and again, I would report the same repeating issue and support would resolve the issue within a day or two. I'm glad it can be fixed. I'd just prefer if the features can be more dependable, consistent and reliable. But since it's free, I really cannot complain, especially when this app gives me a lot more functionality than comparable apps at a free price. For that, I thank HulkApps.com for your generously free app.

This app was a useful addition to our site. The tech support was useful and trustworthy. Would like to see integration with a currency converter next.

The Support is marvelous- the developers would reply within a few hours and fix everything as wished. The translation of the App in German is really bad ... working on a German Store you dont know which button to click and which setting to make because the translations are so wrong... Using the app on a setup with many products offering different customizations, the various condition sets I had to create become a bit confusing... also it would be nice to see within the product itself in the backend which option set is being used. For me a the agency it is ok, but if my client would like to add a color to a product or any other option - they will always need me to do so... In total it is a cool App but needs definitely quite some more work on it....

Super annoying that you can’t add items to the sets you create in mobile. You can’t slide the screen horizontally to click the edit button and add items.

This app does what it is supposed to do for me, increase sales! The only reason I didn't give it 5 stars is because the format of the orders that come over for those added items is a bit confusing. It would be nice if it would just come over as the other regular items show up on the order.

excellent
・great support(when I was in trouble and how to deal with the problem, they told me quickly)
・simple APP
・I can have one or more stocked options, so I could build a lot of options expect improving
・about basic function, we wanna build via 'no code'
※we are an agency in Japan, and some of the clients don't have any capability to maintenance the JS code.