Hulk产品选项 , 1,769 条评论

I had to update this review as our experience with this company in the last few days has been terrible. The app had been giving us tons of issues in the previous few days, and every time I reached out for support, they would always tell us that it was fine on their end and that they couldn't find any issues. Even though I had customers telling me about all the bugs with the options, literally as I was talking to the HulkApps customer service. After several days of the same back and forth with their condescending representative, I had to record a screen capture of me using the website for them to finally acknowledge the issue. That was early Friday afternoon. When we came back to the office on Monday, we found several email messages in our inbox. Again with the same condescending tone, demanding us to uninstall about three or four other apps for theirs to work. We knew we didn't want to keep using their services anymore when we read that. We decided to uninstall the app and find another one. Immediately we received an email from HulkApps. It said that "Due to a limitation of Shopify's platform, we are not able to make changes to the theme code after an app is deleted." Well, it's been two days ever since, and we still haven't been able to install the new app because of their code still being there. The developers of the new app we want to install told us that they can't remove the code because they're not familiar with it. They also mentioned that HulkApps should have done it themselves per Shopify's guidelines. We reached out to Shopify, and their representative said this "That's a bit odd - normally we request the third-party apps to remove their own coding." So, here we are, stuck with no options app, and now we need to find a Shopify expert that can fix this mess for us. Stay away from this company. You'll regret using their apps in the long term.

When you add a up-charge on customization and customer select a Paypal or other alternative payment method the up-charge fee do not show up. its very dis-appointing. cost my business lost so much money on up-charge customization.

The customer support team was very quick to address the problem we experienced. Thank you for the superb service!

I love this app it’s so efficient and the support team had always gotten back to me in an efficient time span.

The team is quick and efficient to solve problems
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Super fast and great assistance! I had to make a little adjustment and the Hulk's staff made it in just a few hours! great app, great assistance!!

I am quite happy with this happy, it is very useful and I do recommend it to anyone with an online store

I wish I could rate this a 4.95, but I can't so I rounded up and gave it a 5. This app does everything I want it to do except one thing, and that's restrict size options based on the product selection. I sell custom soft plastic fishing lures and would like to have one option set for all custom orders but that's not quite possible just yet.

It does everything else I could ask for and custom options can incur additional costs by clicking a check box and typing in the price. Easy peasy. Setting up the options themselves is pretty self explanatory even to an old guy like me.

When I contacted support about the one issue I couldn't resolve, they were friendly, polite and eager to help. They couldn't resolve the one issue, this app just doesn't have that feature. No worries, I ended up working around the issue.

Overall I am very happy with not only the app itself but also the support I received.

Great app! Had problems with app installation into my store and Hulkapp support solved it very quickly. Really cool free app. Highly recommended +++

This app is great for product options. I highly recommend to anyone looking to offer customization options with their products.