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The HulkCode team were so quick, helpful and patient with adjusting the app to work properly with my theme. They fixed it in under an hour! Thank you so much!!
Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Easily the best product options app available. Superb customer service as well.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I use this app to help me add phone numbers for custom printed items, works great. I had one issue, but support got right on it and I haven't had any problems since.
We are happy you are having fun with our app!
This app was perfect for my custom wig product options! I had an issue installing my app in the new Shopify 2.0 theme, but I reached out to customer service and they helped me within 5 minutes!! Definitely install this app on your site!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
I had some issues but had excellent help from Nitesh to sort out these hiccups with efficient and without fuss. I was great customer service!
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Great customer service! I couldn’t figure out how to integrate the Custom Product Options app with my Shopify theme, so I contacted HulkApps customer support and they hooked up their app for me.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Great App, and provide the perfect custom service, I will recommend it to my friends. Thank you so much!!!
We really appreciate your kind words and thank you for recommending us to your friends!
This app is up to par with the paid versions and WAY better than the other popular options app.
The installation isn't the easiest (for my theme, I assume its easier with more "standard" themes) but the customer service is spot on and helped me out. I was fully functioning in no time!
One thing I wish it did was inventory control. Say I had an option on a product but that options could also be bought as a stand-alone item from its own product page. When someone adds the option to the aforementioned product I wish it would update the inventory count on the options own product page.
Hello there,
We're thrilled to hear that you find our app on par with paid options and better than other popular options out there. That's a wonderful compliment and we're grateful for your 5-star rating. Thanks a lot!
Additionally, thank you for your understanding regarding the theme installation. We always strive to provide top-notch customer service and we're glad that our team could assist you efficiently.
About your request for an inventory control system, we genuinely appreciate your suggestion. It's valuable feedback like this that allows us to continually improve our app to meet our user's needs. We'll definitely share this with our team for consideration.
We encourage you to reach out if you have more suggestions or if there are other ways we can be helpful.
Thanks again for your feedback, it means a lot to us.
Best regards,
The HulkApps Team
I haven't yet tested it on a live version of my site, as I worked on a backup version as to avoid any downtime of my live site, but it appears to work great for my needs on my backup site! Installation was tricky, but support got me squared away within 24 hours of my inquiry. Support has actually been wonderful, as they fixed numerous issues I was having (that required special coding on their end). I really wish this app had the ability to add the options to "quick view" windows, and hope that is something they will add to an update. Still giving it 5-stars, because their support was great, and the app is free!
We're glad to hear that you find our Hulk Product Options helpful and that you're satisfied with the support you've received from our team. Your inputs are essential in helping us understand how we can improve our services. The addition of options to "quick view" windows sounds like a fantastic suggestion. Rest assured, we'll take your feedback into account as we strive to make enhancements to the app. We’re always here to help in any way we can, and your compliment about our supportive team brings smiles to our faces. Thank you for your 5-star review!
Best,
The HulkApps Team
This app is so helpful to add the additional options for custom orders. Especially Heena promptly helped me regarding all the problems that I had. I'm gonna use this forever. Thank you so much!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.