Hulk产品选项 , 1,556 条评论
I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.
The app looks great on your store! Thanks so much for the review. Have a beautiful day!
It works fine with is easy to use and has a good support. Some issues with customization. Does the job!
Thanks so much for your kind words, feel free to contact us whenever as we are always standing by to help.
This app was a useful addition to our site. The tech support was useful and trustworthy. Would like to see integration with a currency converter next.
Thanks so much for the kind words! We really appreciate the review, and would love to help you out with app integrations. Feel free to contact us whenever as we are always standing by to help.
excellent
・great support(when I was in trouble and how to deal with the problem, they told me quickly)
・simple APP
・I can have one or more stocked options, so I could build a lot of options expect improving
・about basic function, we wanna build via 'no code'
※we are an agency in Japan, and some of the clients don't have any capability to maintenance the JS code.
Thank you so much!! We really value your feedback and you can always reach out to our team for any support, our customer support team will be delighted to help you out!
It provides the most well rounded options available amongst all the apps I've tried.
Allows me to add multiple swatches, product options to enable easy customisations for my customers.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the multiple swatches feature and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
It’s helped expand most of the options I required. Interface is relatively straightforward once you familiarise with the difference in options and option sets. Customer service is helpful and prompt to assist.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
This app is great to get add-ons for my menu. However, the app doesn't work with "automatic discounts". The app developer found a work around by adding a discount box before checkout, but it just works with discount codes. This is inconvenient for the customer as they need to manually enter the code. Customer service is super reliable. They engaged and stayed with the issue until they found a solution. They were professional, kind and helpful. It took weeks of back and forth, however, to get it done!
Hi there, thank you for the review! We understand that entering code manually can be very frustrating, but are glad that our customer service team was able to work them out for you however they can! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
The Support is marvelous- the developers would reply within a few hours and fix everything as wished. The translation of the App in German is really bad ... working on a German Store you dont know which button to click and which setting to make because the translations are so wrong... Using the app on a setup with many products offering different customizations, the various condition sets I had to create become a bit confusing... also it would be nice to see within the product itself in the backend which option set is being used. For me a the agency it is ok, but if my client would like to add a color to a product or any other option - they will always need me to do so... In total it is a cool App but needs definitely quite some more work on it....
Thank you for bringing this to our attention. We’re sorry you had a bad experience with our app translations. We’ll strive to do better to ensure this doesn’t happen again.
I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
This app is perfect for my store in setting up customized product variants, color swatches, and conditions that change the options based on prior selections. It was,however, a bit difficult to initially set up and install. It wasn’t syncing with my products and I had not set up some of the conditions accurately. There are also some pieces of code that need to be added and removed in order for it to work seamlessly. This is not very clear in any of the description, but support was EXTREMELY responsive and helpful when I contacted them for help. I now have it set up in my store and it has made my store’s functionality SO much better!! I definitely recommend but be prepared to troubleshoot a bit with installation.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We will try to improve our app tour and documentation so other merchants don't face this issue. But thank you once again!