Hulk产品选项 , 1,791 則評價
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I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app!
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Soooo good!! The options additions have bought us extra sales and also much better logistics systems. It didn't all work immediately and I had a huge panic! Helpful support then did the installation and explained to me how to work on a copy of the theme offline. Great service.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're so thrilled to hear that our support team was quick in assisting you.
We appreciate the kind words. :-)
I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.
Hi there. Working with merchants who have clarity on their requirements makes it easier for our developers to get the code implemented properly.
We are happy that you enjoyed our services! Best of luck with your business!
We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on!
We appreciate the kind words about our support specialist, Abhilasha. :-)
Please reach out if you need any other assistance!
The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store.
Unfortunately some of the features I needed were not within the scope of this app so I had to move on.
But I would definitely recommend this app if your feature list is not too long.
Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on new features and improvements.
All the best.
Customer service was very helpful and they were friendly with a quick response!
The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!
Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)
The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes.
Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.
We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wish you an amazing e-commerce journey :)
The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.
Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.
I was searching high and low for an app to allow customers to order monograms. Staff was prompt and helpful, app works well (so far, still in testing).
Hey there, thanks so much for the review; we're so happy to hear that you were able to get some assistance from our awesome support team! We look forward to hearing your feedback :)