
Hulk产品选项
符合 Shopify 的最高品質標準,速度快、易於使用,對商家深具價值。
評論 (1,096)
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Tried to transition from another product options app to this one. the pains of transitioning is not worth it. This app interfered with a lot of my current apps. Add to cart features and product warnings were no longer working. I tried to ask customer service to fix it. She declined. i have to talk to two developers just to get this app working. I just don’t have the time for it anymore.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
This app did exactly what I needed it to, which was to add a personalization option for a few items on my online store! Two people helped me from the customer service chat, Smiljan and Mehmed, and both were very helpful and quick responders!
We're thrilled to hear that our app was exactly what you needed for personalization in your online store. And we're even happier that Smiljan and Mehmed could assist and provide quick responses, as we aim to achieve complete customer satisfaction.
Please continue to reach out with any questions or concerns you may have. Your feedback help us continue to provide the best possible service.
Thank you again for your kind words and your 5-star rating!
Best Regards,
The HulkApps Team
It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.).
The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers.
Not sure how to get around this.
Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers.
No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough!
Please let us know if we can help with anything else!
Have only just installed the app. But so far the service has been second to none support. Great service and app.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Great app, but unfortunately if you use the Text Box option, there cannot be any line breaks in the Buyers text. This means it comes through to us as a messy, block paragraph of text which isn't usable for us. If they fixed this in the future, I would definitely rejoin!
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Exactly what I was looking for! Took me a second to figure it out but it was very easy after that. I enjoy the fact that the free version has a lot of options. For a small business just starting out, it helps to be able to cut costs in some areas.
Hi there! Thanks for leaving us such a wonderful review. We try to keep most of our apps free so many merchants can at least give it a try. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Have a good day ahead!
This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
Works as expected. I had to add `< div id="hulkapps_custom_options_{{ product.id }}" >< /div >` to my `snippets/product.liquid` file. Search for `product.variants`, hope it'll help somebody.
Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Product Options app so it better fits your theme. :-)
Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is!
Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!
i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick
We appreciate your kind words.
Our Experience team is always available if you need anything else.
So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.
Thank you for leaving us your feedback!
We are happy everything went smoothly for you.