Hulk产品选项

Hulk产品选项

評論 (1,096)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2021年4月22日

Tried to transition from another product options app to this one. the pains of transitioning is not worth it. This app interfered with a lot of my current apps. Add to cart features and product warnings were no longer working. I tried to ask customer service to fix it. She declined. i have to talk to two developers just to get this app working. I just don’t have the time for it anymore.

B&Co Jewelry
菲律賓
使用應用程式 1天
HulkApps 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2023年12月1日

This app did exactly what I needed it to, which was to add a personalization option for a few items on my online store! Two people helped me from the customer service chat, Smiljan and Mehmed, and both were very helpful and quick responders!

Seaside Shoes & Swim
美國
使用應用程式 大約1小時
HulkApps 已回覆 2023年12月4日

We're thrilled to hear that our app was exactly what you needed for personalization in your online store. And we're even happier that Smiljan and Mehmed could assist and provide quick responses, as we aim to achieve complete customer satisfaction.

Please continue to reach out with any questions or concerns you may have. Your feedback help us continue to provide the best possible service.

Thank you again for your kind words and your 5-star rating!

Best Regards,
The HulkApps Team

2020年4月25日

It feels good to be able to create unlimited product variants with a variety of option types (e.g. user input text, date etc.).
The only drawback I have experienced so far is when fulfilling orders, I have to fulfill the product itself and the customization cost SEPARATELY, resulting in sending 2 notification emails to customers.
Not sure how to get around this.

Oopsy Daisy Flowers
澳洲
使用應用程式 大約24小時
HulkApps 已回覆 2020年4月25日

Hi there! Thanks so much for taking the time to leave us a review. We agree that it becomes troublesome to send out multiple emails to customers.
No worries though! I've flagged this as a feature request to our Product Team. We hope to find a resolution soon enough!

Please let us know if we can help with anything else!

2023年4月19日

Have only just installed the app. But so far the service has been second to none support. Great service and app.

beckylouisedesigns
英國
使用應用程式 大約1小時
HulkApps 已回覆 2023年4月27日

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

2023年1月6日

Great app, but unfortunately if you use the Text Box option, there cannot be any line breaks in the Buyers text. This means it comes through to us as a messy, block paragraph of text which isn't usable for us. If they fixed this in the future, I would definitely rejoin!

FoxesOnBoxes
英國
使用應用程式 1天
HulkApps 已回覆 2023年1月9日

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

2020年8月4日

Exactly what I was looking for! Took me a second to figure it out but it was very easy after that. I enjoy the fact that the free version has a lot of options. For a small business just starting out, it helps to be able to cut costs in some areas.

Spotted Nose Designs
美國
使用應用程式 大約1小時
HulkApps 已回覆 2020年8月5日

Hi there! Thanks for leaving us such a wonderful review. We try to keep most of our apps free so many merchants can at least give it a try. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

Have a good day ahead!

2021年3月11日

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
香港特別行政區
使用應用程式 大約20小時
HulkApps 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

編輯時間:2019年10月8日

Works as expected. I had to add `< div id="hulkapps_custom_options_{{ product.id }}" >< /div >` to my `snippets/product.liquid` file. Search for `product.variants`, hope it'll help somebody.

MeroWings
德國
使用應用程式 大約1小時
HulkApps 已回覆 2019年10月8日

Hi there! We're sorry to hear that you didn't like the app initially - since it can be difficult to work with code, we always offer support from our specialists to help with the installation, and if desired, some customization of Product Options app so it better fits your theme. :-)

Thanks so much for taking the time to leave us a review; we're glad to hear that our team was able to get things working properly for you, so you could see the app for what it truly is!

Please let us know if you need any assistance in the future; we'd be happy to help again. Good luck with your store's launch!!

2021年11月28日

i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick

AllureMyKo
美國
使用應用程式 43分鐘
HulkApps 已回覆 2021年12月8日

We appreciate your kind words.
Our Experience team is always available if you need anything else.

2022年5月3日

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

Fireside
美國
使用應用程式 40分鐘
HulkApps 已回覆 2022年5月8日

Thank you for leaving us your feedback!
We are happy everything went smoothly for you.