Hulk产品选项 , 1,768 則評價

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2020年4月23日

Figuring out how to create options and option sets wasn't terribly intuitive. Fortunately their service team was quick to respond and provided links to exactly what I needed in order to correct the issues I was facing.

Custom Travel Art
美國
使用應用程式 2年多
HulkApps.com 已回覆 2020年4月24日

Hi there. I just wanted to apologize that our guides were not intuitive enough to help you, but we are always standing by to help merchants build the store of their dreams!

Our specialists will be happy to read what you wrote, so thank you and have a beautiful day!

編輯時間:2022年1月21日

I have used this app for well over 2 years now. Over the last year, I've had more and more issues with this app conflicting with other apps that help me generate extra revenue in the business. Tech support's only suggestion is to "remove the conflicting app" to avoid further conflict because their algorithm only works a certain way. To have to deal with frustrating answers like this, have no resolution, AND lose out on revenue because their app isn't capturing upcharges is just plain simple unacceptable. I will not be recommending this app to anyone.

PlanItWithStickers
加拿大
使用應用程式 2年多
HulkApps.com 已回覆 2021年7月20日

Hi there! Thanks so much for taking the time to leave us a review.

We are very sorry this was the case so please accept our sincere apologies.
We are currently working on our apps so all of them will be compatible and won't conflict with other apps installed on your store.
Whole HulkApps team hopes to see you again as our client.

2021年2月4日

I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!

The Rose
英國
使用應用程式 大約1個月
HulkApps.com 已回覆 2021年2月10日

Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions.

If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

2023年3月11日

The app is very helpful, the most affordable and easy-to-use option app across Shopify. Their customer service is also very efficient, Nisha helped me with cart pricing and helped change my code in couple of minutes.

Eterna Diamonds
美國
使用應用程式 大約1個月
HulkApps.com 已回覆 2023年3月20日

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

編輯時間:2021年3月4日

I am far from a programmer & was extremely HOT about doing all of this Shopify & add-on apps, but the people at Hulk were sooooooooo helpful! Though nobody was available via phone (it takes too damn long over chat & email, issues that could be handled in 15 mins take DAYS to address & resolve, but I hear they're working on phone support, that'll be amazing...) despite that, they were super helpful, and got my app functioning! Thanks!

Fortune Freshies
美國
使用應用程式 大約1個月
HulkApps.com 已回覆 2021年3月4日

You're absolutely right. We're working towards making our customer support available 24/7/365 via email, skype, and phone.

Thank you for your patience! Have a great day ahead!

2022年8月2日

There are rare bugs that cannot be used, but it may be a problem with our specifications.Support is great.

神戸洋靴店
日本
使用應用程式 2年多
HulkApps.com 已回覆 2022年8月12日

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

2020年5月20日

I installed the app last year as I operate closed releases and need a top level quality to split amongst a host of fashion options with different charges to these changes. Like different lengths etc.
All has been working well until last release when I kept getting an *undefined* notification at cart & none of the costs would be applied.
This cause a problem as loads of customers were undercharged and I had to create a work around for my customers.
But once I contacted the app team, they were so responsive + able to help with the issue quickly. Which was fantastic, as I really need this app to work. And although I can’t fix the issues from this release a work around for other products would be impossible.
So I am very grateful the team was able to fix ready for my next release + also able to fix the problem with my Discount Code box not being visible on any page.
They added the Discount Code box, no problem at all.
It was a hassle that the app had a glitch, but these things happen. The fact the team were so responsive, able to help, kind + articulate I am very thankful + will recommend.
Plus when the app is functioning at its best, it a bloody life saver!!!!
But when I called

Zonkt
澳洲
使用應用程式 2年多
HulkApps.com 已回覆 2020年5月20日

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2018年8月3日

I have worked for over 20 years on a multitude of content and shopping platforms, and with a ton of support service providers.

HulkApps is one of those rarest of companies that overdelivers on everything they promise - quality of work, speed (one day turnaround) and communication (polite, friendly, super-helpful).

I highly recommend this app supplier!

Kranked Bikes
加拿大
使用應用程式 大約1個月
HulkApps.com 已回覆 2019年3月8日

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

2023年2月27日

Es genial la aplicacion funciona correctamente y Sanjay es un gran trabajador me encanta esta app y sus funciones

Futbol Camis
西班牙
使用應用程式 大約1個月
HulkApps.com 已回覆 2023年3月3日

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

2020年1月19日

Lost $300 in revenue on 2 orders. Waiting for support to contact me. The options are in there and it says the money will be added to cart, but guess what? No dollar amount is added to cart and I have to pay out of my own pocket. Absolutely stunned at this. I knew in my heart before spending hours on integrating this app that I should of just went with the Bold product options. Stupid me lol.

USA Safe Store
加拿大
使用應用程式 2年多
HulkApps.com 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.