評價 (1,886)

整體評分
4.7
各級評分數量
  • 86% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2020年5月20日

I installed the app last year as I operate closed releases and need a top level quality to split amongst a host of fashion options with different charges to these changes. Like different lengths etc.
All has been working well until last release when I kept getting an *undefined* notification at cart & none of the costs would be applied.
This cause a problem as loads of customers were undercharged and I had to create a work around for my customers.
But once I contacted the app team, they were so responsive + able to help with the issue quickly. Which was fantastic, as I really need this app to work. And although I can’t fix the issues from this release a work around for other products would be impossible.
So I am very grateful the team was able to fix ready for my next release + also able to fix the problem with my Discount Code box not being visible on any page.
They added the Discount Code box, no problem at all.
It was a hassle that the app had a glitch, but these things happen. The fact the team were so responsive, able to help, kind + articulate I am very thankful + will recommend.
Plus when the app is functioning at its best, it a bloody life saver!!!!
But when I called

Zonkt
澳洲
使用應用程式 2年多
HulkApps.com 已回覆 2020年5月20日

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

2023年2月27日

Es genial la aplicacion funciona correctamente y Sanjay es un gran trabajador me encanta esta app y sus funciones

Futbol Camis
西班牙
使用應用程式 大約1個月
HulkApps.com 已回覆 2023年3月3日

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

2020年1月19日

Lost $300 in revenue on 2 orders. Waiting for support to contact me. The options are in there and it says the money will be added to cart, but guess what? No dollar amount is added to cart and I have to pay out of my own pocket. Absolutely stunned at this. I knew in my heart before spending hours on integrating this app that I should of just went with the Bold product options. Stupid me lol.

USA Safe Store
加拿大
使用應用程式 2年多
HulkApps.com 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2022年5月31日

I like the app for adding unlimited choices to my products. However when using pricing it doesn't work with other apps like sezzle or even automatic discounts. It really makes it harder for me to run sales.

Stitch and Quilt Baby Boutique
美國
使用應用程式 大約3年
HulkApps.com 已回覆 2022年6月1日

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. I also suggest you to try our volumeboost app for using automatic discount feature.

Should you have any other queries, please do contact us at any time.

2022年4月28日

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

Gimme Some Honey Sugar
美國
使用應用程式 2年多
HulkApps.com 已回覆 2022年4月28日

Thank you for leaving us your feedback!
We love supporting you and your business.
All of your suggestions will be put on an improvement list.

2018年9月20日

This app is super easy to use. I needed to find a way to add a text box to my product for customisation and this was perfect for that. I had a little trouble with the code aspect of installing the app, but the support team got back to me very quickly and sorted it all out for me with very little back and forth. Works perfectly now. Excellent customer service.

How to Hold a Grudge
英國
使用應用程式 大約1個月
HulkApps.com 已回覆 2019年3月7日

Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs

2020年9月24日

Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!

Block Prints
加拿大
使用應用程式 大約1個月
HulkApps.com 已回覆 2020年9月25日

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

編輯時間:2021年2月23日

The app functions well on its own, but it does not integrate well with many other apps, which was disappointing. I do find their customer service to be excellent, however. Whenever I have a problem they fix it quickly.

Love Your Peaches Clothing Co.
美國
使用應用程式 2年多
HulkApps.com 已回覆 2023年12月8日

We're glad to hear that you find our app useful and our customer support excellent. Your kind words mean a lot to us.

However, we're sorry to hear about the integration issues you've experienced. Balancing compatibility with a wide array of apps can sometimes be a challenging task. We are working continuously to improve the integration with various third party apps. Your feedback serves as a great reminder of areas we can focus on for improvement.

We would love to know more about the specific integration issues you've faced, as your feedback helps us get better. Please feel free to reach out to us via our support channel. We take your concerns seriously and our team will revisit your case shortly.

Thank you for taking time to review us. We're fortunate to have users like you who can provide constructive feedback.

Best,
The HulkApps Team

2021年8月16日

Great support. Ask questions and get answers. Love it. Using other apps because of the great customer support.

Sand-Rite
美國
使用應用程式 大約1個月
HulkApps.com 已回覆 2021年8月16日

Hi there, thank you for your review. We've got some top-notch customer support here at HulkApps so never hesitate to reach out if you ever need help.

Best of luck with your business! We look forward to seeing your continued success.

2018年9月28日

Amazing app, great support and a good level of customisation both natively and via CSS. Would 100% recommend.

Ten Computers
英國
使用應用程式 大約1個月
HulkApps.com 已回覆 2019年3月7日

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.