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Very helpful customer service and it's packed with many useful options!
I had to wait a while to get help with my installation as I added my request on a Friday, but that was understandable. I don't think I installed it correctly on my theme.liquid file as the formatting on my homepage became weird, but they sorted it out no problem and made me very happy I chose their app.
It provides so much value and we must give them credit where it's due. All you basically need is a little bit of code for this functionality and I personally don't think it's fair for companies to charge you monthly for CODE. Hulk Apps are great value and professional, you won't be disappointed.
Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
The app is setup well and easy to implement, however the REQUIRED option for a variant is no working properly. Customers are able to add a product without choosing an option.
Very frustrating and disappointing. I have written to their support several times about this, with no resolution.
Will be looking elsewhere for a variations solution.
Thank you for providing feedback and I'm happy to inform you that our team was able to resolve the issue.
Would be glad if you could give it a try now. Our team can also test and resolve code conflicts (if any).
If you get what you're looking for you can amend the review you left us. Thank you
This app has helped me add the option for customers to add personalization to my products and without this app it would be messy and not very easy for customers to do. While I had issues initially getting the app to work right within a day the support team had resolved the issue for me and ensured it worked as expected. One key feature I personally love is the ability to add custom CSS to make the buttons and everything match my stores theme perfectly so there's no color or style mismatched that could turn away customers. I highly recommend this app and while my intended use case is super simple it can do so much more!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love giving our merchants the ability to customize style using the CSS feature, and are glad you've been utilizing it. :-)
You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
Great app and awesome service. I needed something done and the team logged into my site and did it for me - even on the free version, really awesome.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out in getting the app installed.
We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about any of our apps!
Have a good rest of the day!
Great app and it's free! Giving it 5-stars, because their support team is great, very helpful :)
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
This app does what I need it to do. It allows me to add many options and adjust pricing as needed. They even customized the installation to work on my AJAX site!
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Thank you for your wonderful support.
Correspondence is also polite and quick.
A very reliable developer.
And, thank you for your wonderful feedback. We appreciate your time and effort. Should you need anything else, we are always here!
Superb app. The customer support is always ready to help. We had a problem with the pictures of variant with the installation. Don't worry. This is a small matter that can be fixed by just letting the support know. Overall, the app itself is comparable to similar paid apps in the store with the features it offers. I give 5-stars for the team at HulkApps.
Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!
Support has always been responsive with my support tickets. But there has never been a good working solution to my issues. For example, if using their app and I have a variant upcharge added, it's not compatible with Shopify discounts. Like how is that even possible. So they coded for me and gave me a new discount box. Ok cool. But then when they do that, something else doesn't work. I liked the price point of $8 but I'd rather pay more for a functioning app then pay lower and it not work.
We take great pride in what we do and we are always very sorry when we do not meet the expectations. Thank you for taking the time to leave us your feedback as our brand is built upon it.
Exactly what I was looking for! On top of this, great (and very responsive) customer service as well! Highly recommend!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)