Hulk产品选项 , 1,776 則評價

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2021年3月11日

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
香港特別行政區
使用應用程式 大約20小時
HulkApps.com 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2021年11月28日

i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick

AllureMyKo
美國
使用應用程式 43分鐘
HulkApps.com 已回覆 2021年12月8日

We appreciate your kind words.
Our Experience team is always available if you need anything else.

編輯時間:2018年7月23日

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app.
support team was top-notch !!!!!!!!!!!!!!
highly recommend any of their stuff to anyone. Great product, great service!

Addw1
美國
使用應用程式 大約15小時
HulkApps.com 已回覆 2019年3月11日

Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!

2022年5月3日

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

Fireside
美國
使用應用程式 40分鐘
HulkApps.com 已回覆 2022年5月8日

Thank you for leaving us your feedback!
We are happy everything went smoothly for you.

2022年4月28日

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

Gimme Some Honey Sugar
美國
使用應用程式 大約9小時
HulkApps.com 已回覆 2022年4月28日

Thank you for leaving us your feedback!
We love supporting you and your business.
All of your suggestions will be put on an improvement list.

2021年11月17日

This app was really helpful for our personalization requirement. Awesome support from the app team. Overall great!

Cost Plus Liquors Florida
美國
使用應用程式 22分鐘
HulkApps.com 已回覆 2021年11月17日

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

編輯時間:2024年5月8日

I do not recommend this app to anyone!

A few months ago, the app had a serious error that caused me to lose several thousand euros in sales. The product images in the individual options were no longer displayed in the store and I had to re-upload all the images for several days. After I decided to give the app a second chance, I discovered another error three weeks ago. Due to an error in the app, my customers were no longer able to pay with PayPal and I lost more than 30,000 euros again as a result. I only found out by chance that the error was caused by the app. If I had known beforehand, I would have uninstalled it immediately and used a different app.

I pay a lot of money for the app every month and I have submitted a request for a refund, but the support team has not gotten back to me. They keep me waiting all the time. The app is disastrous and I don't recommend it to anyone!

diinsign
德國
使用應用程式 大約11小時
HulkApps.com 已回覆 2022年3月21日

Hi there!
Thank you for your kind words.
We appreciate your feedback and we will forward this to Amit and Deepa,
I am sure they will be more than happy when they read this!
We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

2020年4月14日

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
美國
使用應用程式 大約7小時
HulkApps.com 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

2020年10月8日

It's all good to add item line properties onto the product pages. A huge problem is that Shopify cannot export this piece of information in order csv. So, pretty much useless in the end. No one can fill in manually per order. And I don't think people including me want to to pay that much for the export apps you suggested. Too expensive in the end.

Cream Japan
香港特別行政區
使用應用程式 大約8小時
HulkApps.com 已回覆 2022年1月5日

Hi there!
We appreciate your feedback as our brand is built upon it.
We will surely add this to our improvements list and hopefully it will be added in the future.

2020年2月10日

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Compact Camping Concepts
美國
使用應用程式 大約5小時
HulkApps.com 已回覆 2021年11月11日

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.