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This app doesnt let me add products to my option sets so im stuck and cant use it. I tried to contact support and I get no where. They dont even have this app listed in their support services online.
We take great pride in our service and we are always so sorry when we hear we weren't up to our customer's expectations. Please accept our sincere apologies.
We would also like to thank you for leaving us your valuable feedback.
Have only just installed the app. But so far the service has been second to none support. Great service and app.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
I am using this app urgently. As a customer, I will not operate it at all after installation. If I can provide a video, I think you will have more users
Thank you for taking the time to leave us your review.
Our Experience team is standing by at all times to help you with any queries that you have.
I'm very grateful for this app, which I'm using for both of my stores. The ability to have independent, multiple option sets per product is something that should really be built in to Shopify. Thank you, Hulk, for giving us a free app that provides this functionality. A very minor recommendation would be to allow us to hide the asterisk on required field headings, and make it so the colon does not appear on the second line by itself, which looks odd.
Hey there, thanks so much for the review; we are so happy that you use our app in your multiple stores. And it's even more encouraging to recieve feedback from our users.
The feedback you give helps us understand what we're missing and where we can do better.
Keep it coming! We are going to add a checkbox to ensure you get to hide the asterisk on required fields heading. Thanks for sharing it with us.
You will hear from us when it is applied within our app itself as well as our monthly changelog newsletter.
Cheers!
Not easy and clear, I wasn't able to create a custom text field to a particular product. Also, I wasn't able to integrate it directly on the product page as apparently, it needs some manual integration, etc...
Please reach out to our team, our support is free and not only do we completely install the app for you, we also personalize it based on a store's needs.
The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
great app love it
Thank you for the fantastic rating and your kind words! We're thrilled to hear that you love our Hulk Product Options app. We always strive to deliver the best possible user experience, and your feedback motivates us to keep doing what we're doing! Remember, our team is here if you need any assistance. Thanks again for choosing HulkApps.
Best regards,
The HulkApps Team
advertised as having a free option, the free option is now $8.90/mo after 14 day trial. Still worth it - but kinda sucks to have the basic plan taken away and still advertised as available for free.
Thank you for your review.
Please accept our apologies if our pricing didn't make your expectations.
Please let us know if there is any way of improving your rating!
i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick
We appreciate your kind words.
Our Experience team is always available if you need anything else.
this dont work
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.