評價 (1,805)

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 6% 的評分為 1 顆星
2023年8月24日

We needed hulk app to provide framing options for print sales. After a few hick ups in the beginning the team sorted it out. They needed to put in some custom code to my theme file to work properly. They even re did it after I had to upgrade the theme file and lost all the custom code. My advice is to believe in their customer service!

ARThaus Gallery New York
美國
使用應用程式 2個月
HulkApps.com 已回覆 2023年8月28日

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

2018年8月15日

The App is great , once installed I have been able to customise my product pages and offer additional add on's and charge for them. This charge then carries through to checkout and is seen in the order report app. I admit I had trouble following the installation guide but I contacted Hulk Support and they sorted it very quickly.
Would recommend this App and Hulk, great service and support. Thanks

Masuri Custom Teamwear
澳洲
使用應用程式 3個月
HulkApps.com 已回覆 2019年3月11日

Thank you for the nice review. Let us know if we could do anything to get 5-stars from you.

2022年11月9日

The app is easy to set up and allows for a good variety of options especially for the price. The service is quick, polite and very helpful. Only feature we wish the app had was allowing us to view the product options when hovering over orders in the Orders Tab on shopify. Otherwise a great product.

Cozy Cookies
美國
使用應用程式 2個月
HulkApps.com 已回覆 2023年12月5日

Hello, and thank you for taking the time to share your feedback. We're delighted to hear that you found our app easy to set up and that our service met your expectations.

We acknowledge your suggestion for a feature to view product options when hovering over orders in the Orders Tab on Shopify. That’s a great suggestion and we see how such a feature could be useful. We can assure you, your input will be taken into consideration as we work on future enhancements to our product.

Your feedback truly helps us to improve, and we really appreciate your input and support. Thank you once again for choosing Hulk Product Options.

Best Regards,
The HulkApps team

2018年5月15日

Quite a useful app, however with some limitations around currency.

Also the customer service is quite handy.

I Am All In
英國
使用應用程式 2個月
HulkApps.com 已回覆 2019年3月11日

Hi there, thank you for the appreciation. Would love to help you out. Our app s currently compatible with Shopify's Currency Converter. If any improvements roll out we'll inform you on the same.
Thank you :)

2019年2月19日

I hired an expert to install this app for our store. We needed a drop down box on our product page. I like it for the most part, however, some customizations I need are not possible due to the way the app is programmed. I must say that support is very attentive and they do their best to help with all questions. I do recommend having an expert install the app for you if you are not confident in dong so yourself. It is a little confusing.

Mowtown Waldo Implement Inc
美國
使用應用程式 2個月
HulkApps.com 已回覆 2019年3月9日

Thanks for the nice review. Our product roadmap is exciting and we'll keep you posted on new features and improvements.

All the best.

編輯時間:2020年1月16日

This app was what we were looking for when it came to providing our customers with a lot of variations, but not being limited by the Shopify 3 variant limit. The customer support was great and the app provides you with the ability to change the prices based on your variants. Where the app loses a couple of stars is the product selection process to apply your variants to your products, you cannot select by tag (you can search by tag though but still have to select each product individually), you cannot select by collection, and the app will not capture any new products without you adding them manually. If you have a lot of products like we do (100+ of about 10 designs), then you must select each product individually with a scroll down view. Once you reach the end of the scroll bar it loads more products, which if you ended up searching your products by a tag, the tag disappears and then shows every one of your products instead of it being filtered. This is such a pain in the ass to choose the products you want this app to be applied to we almost don't want to use it, but this seems to be the only one available where you can change the prices based on a variant. Once you get your products selected, we found that if you choose close to 50 products at once to import, a server error stops you from moving forward and then you have to start all over because it deletes your options set.

If you were able to choose your products by collection rather than one by one, or the app would automatically import products to the list by tag or collection that would be great, but this is where it falls short. It really is a big burden having to select all of our products 20-30 at a time, keep track of where we left off so we don't get the server error for choosing too many products at once then going back into the list to import another 20-30.

Update: After having this app for the free trial, I believe that we will continue to use it because of the customer service. The customer service has helped us integrate the app really well into our theme since it's not a free theme. We had so many integration issues with formatting on the checkout page, prices not being adjusted when customizations were chosen, invoices not showing the customization in our packing slips or on the customer end but only showing the base price and product, the discount code box not being available for the customers on the checkout page. This was all fixed in a timely manner even after being incredibly frustrated with the app, but we need that customization with being able to adjust prices. The customer service is really great and that's the only reason we're increasing our rating to 4 stars. We still have an issue with adding products to your option sets not being somewhat automated, which is why we can't give it 5 stars.

Fabowlous Bowtique
美國
使用應用程式 2個月
HulkApps.com 已回覆 2023年12月8日

Thank you for your thoughtful and detailed review! We're thrilled to hear that our Product Options app has been helpful by providing more variant options and that our customer service team could assist with its integration in your theme.

We understand the frustration you've experienced with the product selection process, as your store has a substantial number of items. It’s clear that feature could be more user-friendly, and we appreciate your detailed feedback on improving this area.

We've taken note of your suggestion about selecting products by collection or the app automatically importing new products - your insights are crucial for us to enhance our app's functionalities and performance.

We're glad that, after working through the initial issues, you've chosen to continue using our app mainly due to our dedicated customer support. We regret couldn't earn a perfect score from you, but rest assured that we are working diligently to refine our service to meet exceptional quality, and your feedback plays a crucial role in this.

If you need any further assistance, don't hesitate to reach out!

Best regards,
The HulkApps Team

2021年1月4日

My site uses this App on almost every transaction. It works great. Always room for improvement so it gets 4 stars.
However, the customer service is 5-star! - quick, responsive, understanding and provides solutions or alternatives if at all possible. Deepa helped me and I'm appreciative for 5 - star service!!
Jared at The Clayroom

The Clayroom
加拿大
使用應用程式 2個月
HulkApps.com 已回覆 2021年1月5日

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

編輯時間:2018年10月22日

I love this app, and the team was super helpful to get it properly set up when I encountered some issues during installation. However, I'm only giving 4 stars because it does not work with the currency converter app I had... or any for that matter (I tried a few.) In the end I had to delete the currency converter app, because I need the product options more, but wish I could have both.

What A Load Of Crafts
加拿大
使用應用程式 2個月
HulkApps.com 已回覆 2019年3月11日

Hi there, could you let us know which Currency Converter app are you using? Our app is perfectly compatible with Shopify's Currency Converter. If you like, our team can help you integrate it for you. Reach us on support@hulkcode.com

2018年6月9日

Good app and great service Recommend

Halalify
英國
使用應用程式 大約2個月
HulkApps.com 已回覆 2019年3月11日

Thank you:)

2023年4月4日

A very good program, and the development team will actively address the issues raised. I gave it to Four Star because there are still some functions that can be done better. For example, the color palette can only have a uniform shape, and the program will not make the best display based on your image

Yosimidoll
中國
使用應用程式 大約2個月
HulkApps.com 已回覆 2023年4月27日

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.