Hulk Product Options , 1,763 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

Edited March 4, 2024

This app is great, helps me add personalisation options to my products in a clear and easy manner. Even better is their customer support, Eldin has just walked me through the issue and helped fix the error in under 5 mins. Brilliant

Coco & Blu
United Kingdom
Over 3 years using the app
HulkApps.com replied November 10, 2021

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

Please let us know if we can help with anything else!

February 3, 2023

We have used the app for 2 years now. It helps us show combinations of products on one product page. Basically better than other apps.
We have met issues to combine products using the app with other products in discounts, which has been a negative so far.
The support has been very timely and efficient. I wish to thank to Eldin for his efficient help.

ChairPro
Bulgaria
Over 3 years using the app
HulkApps.com replied March 3, 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

Edited July 21, 2023

2023 Update. Continue to be impressed with the speed of support and the continuous updates to the software. 1000% would recommend.

Original Review: This is a great app, easy to use and understand. Allows for much customization of the options. Love that you can have Swatch/Pattern selection.

They are constantly updating the options and functions available.

Staff was very helpful getting it installed. Quick and Responsive! They are also friendly, quick, and the chat option within the app works great!

Dirt Decalz
United States
Over 3 years using the app
HulkApps.com replied March 11, 2019

Thank you for letting us know of our shortcomings. We worked really hard to improve our app in the last month, and we are proud to announce that our app is now compatible with discount codes on cart. If you want our team to help you set it up, let us know and our team will be happy to help :)

April 4, 2020

Wonderful to work with, they made the changes I needed several times and were very helpful. I highly recommend them.

Sincerely Yours Lauren
United States
Over 3 years using the app
HulkApps.com replied April 6, 2020

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Please let us know if we can assist with anything else!

Have a good day ahead.

April 29, 2022

I give my customers the possibility to personalize their purchase, a lot, maybe too much! and it wasn't easy to find an app which suited me. This totally did the job. In the last few days we had an issue with the app and received a PROMPT, CARING, THOROUGH assistance, which is not obvious.
My dream would come true if there were a button "ADD TO ... OPTION" in the Shopify product creation mask.

Le Cuffiette di Gio
Italy
Over 3 years using the app
HulkApps.com replied April 30, 2022

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

Edited May 27, 2020

This is our first time doing self web-design. Its a little confusing at first, but Sanjay who was the person that assisted me via skype chat was extremely helpful, he even provided me with video tutorials to go back and edit our product features!! Great service!

Little Luxuries Nail Lounge
United States
About 3 years using the app
HulkApps.com replied May 27, 2020

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Sanjay was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme code. :-)

We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

November 26, 2018

I just started using this app and it is super great especially being free! I did need some help with the liquid install which was promptly done for me. AWESOME. It seems to work just like other product options apps I have used on shopify but had to pay monthly for before. Great app and even better customer service :) definitely recommend!

wilsun-dog
United States
About 3 years using the app
HulkApps.com replied March 8, 2019

Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.

April 22, 2021

I updated my template and forgot to update Infinite Product App. Later when I realized it, I reached out to the Hulk team and they fixed everything for me right away. Great support and service

woodburyjewelers.com
United States
About 3 years using the app
HulkApps.com replied April 23, 2021

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!

February 11, 2022

Love the App, love the support, love how powerful it is. now going through its other apps and services as well, they seem to have a very big range of options/ and services

Madake Bamboo Solutions
India
About 3 years using the app
HulkApps.com replied April 30, 2022

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

Edited June 5, 2020

Anytime that I have a consult, fix something or I need to change the look of the app on my website, they work fast and excellent to have the results that I need and always keep me up to date!

electricabike
Spain
About 3 years using the app
HulkApps.com replied February 11, 2020

The app looks great on your store! thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!