Hulk Product Options , 1,758 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high customizability, allowing for unlimited product variants and conditional logic. It's noted for its user-friendly interface, efficient management of large inventories, and tracking of complex orders. Many reported increased sales, especially for accessory and custom products. The support team is praised for its responsiveness and live chat feature. The app integrates well with Shopify themes and handles large product catalogues effectively.

November 26, 2018

I sell shirts in many colors, sizes, types and with customization options. I looked everywhere for an app to allow me total flexibilty. The Shopify system only allows 100 total variants so that caps me at 5 colors x 5 styles x 4 sizes = 100. No enough! ... and does not offer color swatches.

This FREE app from Hulk is incredible and so user friendly. Allows unlimited variants in a very simple interface and color swatches too!

Also, this is the only app that allowed me to so easily program CONDITIONAL variants, meaning variants that will only show up once client makes another selection. In my case, if customer click YES to customize the garment only then do the other variants appear with choice of customization options.

Finally, tech support is incredible, I wrote with a question regarding the app and they solved my issue within 24 hours. This app is 100% 5 stars in my book!

Over The Boardwalk Shirts
Canada
Almost 3 years using the app
HulkApps.com replied March 8, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Edited June 29, 2021

I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!

Carathea
United Kingdom
Almost 3 years using the app
HulkApps.com replied April 5, 2021

Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps!

Best of luck with your business! We look forward to seeing your continued success.

Edited March 25, 2024

I'm always one to find a way to avoid paying for an app. But I've used the free version for 2 years now - and the support is always amazing. Super fast and they actually get to the root of the problem right away. There is definite value to premium and I really appreciate the app devs

Tree Dee Designs
Canada
Almost 3 years using the app
HulkApps.com replied June 15, 2021

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants.

We're very happy to hear that you were able to get an awesome experience from some of our great specialists!

If you face any issues with Shopify, feel free to reach out to us for professional help!

October 9, 2019

This is good but the customer service team is excellent! I've had a few issues but they've been reliable and extremely quick to respond. 10/10 would reccomend

The Surfboard Warehouse NZ
New Zealand
Almost 3 years using the app
HulkApps.com replied October 10, 2019

Hi there! Thanks so much for the review; we're really glad to hear that our customer support team was able to get everything worked out for you! Our experts really have a lot of knowledge to make sure everything is running smoothly for our merchants.

We are happy to have you. :-) Thanks so much for trying us out!

February 22, 2020

they helped me a ton! great customer service. I needed something set up and they did it in no time at all! thank you so much

Moms N Dumbbells
Canada
Almost 3 years using the app
HulkApps.com replied February 24, 2020

It's a pleasure to keep our merchants satisfied! Thanks for your kind words, we highly appreciate that!

August 25, 2018

So far I am loving this app! The app is free which is so nice and it allows for a lot of customization.

The customer service is spot on and they help quickly when asked!

I recommend this app if you are in need of custom products on your store!

Petaland Leaf
United States
Almost 3 years using the app
HulkApps.com replied March 7, 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

March 13, 2021

Excellent app and fantastic support! Enabled me to provide product options that I couldn't achieve with other apps, and the solution is elegant too. Highly recommend.

Dolce Italiana
United Kingdom
Almost 3 years using the app
HulkApps.com replied March 14, 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

November 29, 2020

I am a new user of Shopify for my small business and I have a design background but no tech background, so good customer service is especially important when I'm connecting apps to my site since I do not have much coding knowledge. The team at HulkApps has gone above and beyond to help me make adjustments, embed my apps, and has made sure that I am completely satisfied, at no extra charge! I used this app to add options to my products allowing customers to mix and match different flavors of my products into one bundle. I had trouble embedding the app myself because I ended up putting it in the wrong spot, but the team at HulkApps was quick to respond and once I gave them the permission to go into my code, they were able to get my options up and running and they look amazing! HulkApps is my go-to for any apps I want to add to my site because of their fast and efficient communication!

Tuck-ins
United States
Almost 3 years using the app
HulkApps.com replied November 30, 2020

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

August 22, 2020

This is the only app I been able to find that offers product options that can also update the cart price in a seamless manner. This is included in the free plan. The UI is very modern and easy to use. It is very easy to set up the product options, adjust the look of the options on your page and to choose the products that the options should be applied to. Support was excellent, knowledgeable and very friendly. They were very kind to help me with an integration issue I was facing between their app and another app I was using. Overall, I can highly recommend this app!

Tania Rosas Designs
Ireland
Almost 3 years using the app
HulkApps.com replied August 24, 2020

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

February 13, 2020

Definitivly on of the best support for all the App I use on my website, they anwser so quickly and nicely, I highly recommand this app for all the features they provides AND how the team behind can help you.

Certainement l'une des meilleurs équipe support de toutes les applications que j'utilise sur mon site Web, ils répondent très rapidement et sont super efficaces. Je recommande fortement cette application pour toutes les fonctionnalités qu'elle fournit ET la super équipe derrière qui vous accompagnera.

Maison Fragile
France
Almost 3 years using the app
HulkApps.com replied February 13, 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!