Hulk Product Options , 1,753 reviews

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales, especially for custom and accessory products. It's praised for its extensive customization, intuitive interface, and ease in setting up product options. It's particularly useful for large inventories with numerous add-ons. The support team is consistently praised for their quick and effective help, with the chat feature being appreciated for its efficiency and professionalism.

March 11, 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
Hong Kong SAR
About 20 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

April 14, 2020

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
United States
About 7 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

February 10, 2020

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Compact Camping Concepts
United States
About 5 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

April 2, 2021

Looks like a promising app. Unfortunately, it did not work for me. The first option I created, as a test, would not Save no matter how many times I clicked save.

Texas Table Studio
United States
About 2 hours using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Edited October 10, 2018

I don't usually review apps, but I had to leave something to say how unbelievably frustrating and timewasting this app is. The coding takes ages to set up with poor instructions about placement in the code. No instructions about how to insert into product pages. FAQ's don't help. Now deleting all the code the app has installed. Save yourself the time and hastle.

Tree Ticker
United States
About 1 hour using the app
HulkApps.com replied March 11, 2019

Our app, service and guides have significantly improved since you left a poor review. We are here at all times to complete the installation and even personalization on your behalf, and most of the time we do it for free for our merchants.

We would like to change your mind so we asked our manager to reach out to you in regards to the issues you were having.

January 12, 2019

Not easy and clear, I wasn't able to create a custom text field to a particular product. Also, I wasn't able to integrate it directly on the product page as apparently, it needs some manual integration, etc...

99krafts
Morocco
About 1 hour using the app
HulkApps.com replied March 13, 2019

Please reach out to our team, our support is free and not only do we completely install the app for you, we also personalize it based on a store's needs.

March 2, 2020

The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.

Dink USA
United States
About 1 hour using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

June 9, 2020

this dont work

cutepodarok
Russia
42 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

October 30, 2019

They state that you can use swatches in the free version, but it is not true. You have to switch to a paid version to do that. I might have paid have they not lied to me in the first place.

Laughing Pet
Kazakhstan
18 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us so we asked our manager to contact you in regards to this review.

September 6, 2019

All your products have been installed and tested, and no free version will work. I don't know if the charged version will work, but it is impossible to choose your products.

Sunfit Apparel
Hong Kong SAR
16 minutes using the app
HulkApps.com replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.