
Globo Product Options, Variant
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Anmeldelser (2.907)
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Efter bedømmelse
I use this app to provide a variety of options to my customer and I love it so far. I'm still learning how to use it and figuring out exactly what my products need.
This app was amazing at helping organise a complicated jewellery store with loads of different product variations. The support from Globo has been amazing
Very good application and above all excellent technical support that solves small problems very quickly!
Thanks to Sarah!
Great support!
I had an issue with the app, some settings weren't working correctly (my theme is a bit outdated).
I opened a ticket, and in less than a day, the problem was resolved!
Thanks Helen from the support team.
I've had a lot of contact with app developers over the past 3 years. Honestly the experience can be pretty frustrating. My experience with Globo is the prototype of what I'd look for. Quick, responsive, and does a great job of actively listening. Most of the contact with app developers revolves around them helping stores figure out how to address specific user specific issues. Globo knocked it out of the park and I couldn't be happier with the final result.
The customer service is very responsive, and the app itself is pretty clear to use! I would recommend it to those with various choice options that Shopify does not support.
I want to express my sincere gratitude to the support team of this app, particularly to Helen, for their incredibly quick response to a recent issue I experienced. The bug was addressed so swiftly that it had minimal impact on my business operations, which is quite remarkable.
Their professional and efficient service deserves recognition, and I genuinely recommend this app to other Shopify store owners for its reliability and excellent customer care.
LOVE IT! Swtich from another app and this one is 10x better. Support is amazing too. I am a subscriber of their filter app as well definitely check them out!
So far so good. I have a few inquiries and have needed some help with a few questions. Helen was super fast with answers and help. We are still getting used to the product but we like it so far.
I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!
On behalf of our development team, we’re so sorry about the experience you are facing.
However, please give me a chance to clarify this. Our current app mechanism has remained unchanged since you installed our app last year. Therefore, we would like to assist in changing all the field names to be in order to match the label. Please reply to our email conversation so that we can help you quickly.
We are eagerly awaiting your comments on this.