Globo Product Options, Variant

Customer service was quick to respond and solve my issue however the bug on the app needs to be sorted. Having to reset the server is not a solution and not knowing why it happens means it will happen again.

good experience with globo

très bonne application, dommage que l'on ne peut pas cumuler plusieurs jeux

j'ai contacté le service client pour m'aider. Mike a été d'une très grande aide. Merci beaucoup

Globo is very helpfull and easy to use. The custmer support was very helpfull. Miss helen has provided very quick and easy to understand solutions

the app is great for what it is used for! I had a few issues but the support team helped and was super quick and efficient. Now I can not wait to make online shopping so much easier for my clients

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products.

However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together.

Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom.

4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

PREMIUM PLANを利用して半年ほど経ちますが、最近はアプリの日本語対応もがんばってくれているおかげで、特に不便なく利用しています。
問い合わせサポートも迅速かつ的確で、メールを送るとすぐに返事がきました。Thank you Helen !
ひとつリクエストするなら、Proプランで増える機能（自動化）がどんなものなのかもっと詳しく知りたい。デモストアを見てもよくわかりませんでした。

Good support, specially from Helen

There are a lot of things that can be made for users to fix without reaching out to live chat. However the people there are very helpful. I spoke with Rosie and Rosie was very helpful, patient and knowledgeable. She set me up properly and fixed a few things I needed done.

4 Stars: Product features are limited - but easy to use

5 Stars: Great customer service. After struggling with a feature, Helen was very responsive and solved the issue in just minutes. Extremely happy with her work! Thank you Helen