Globo Product Options, Variant

Globo Product Options, Variant

Rezensionen (3.150)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
20. Januar 2023

This app kind sucks, it just randomly stops working no matter how you have it set up. Looked great right after setting it up but then just stops working.

Laugh A Little Love A Lot
Vereinigte Staaten
Etwa ein jahr mit der App
9. November 2023

Customer service is terrible. They had no idea how to help with the issue I had to YouTube it

TheGrayBearCompany
Vereinigtes Königreich
9 monate mit der App
28. April 2022

Adiciona a foto mais não aparece em lugar nenhum. já entrei em contato mas niguém me ajuda! Só continuo usando por que não tem outro

ZIRCÔNIA
Brasilien
7 monate mit der App
4. Februar 2023

The app occasionally fails to display.
Product attributes are unstable and cannot be displayed occasionally.

Custom Team Kits
China
5 monate mit der App
3. April 2021

Horrible experience! Their poorly programmed app made me lose money during the whole month I had it. My customers couldn't upload images and didn't realize this after a month. Can't understand how these apps are even allowed in Shopify, I thought they tested before allowing apps in their marketplace.

Petnalia
Spanien
4 monate mit der App
20. September 2023

This app is very aesthetically pleasing BUT has some very serious limitations and when I inquired about it they didn’t really seems to care - it was like oh well so sorry

You can offer a selection that adds more then a qty of 1 of any sku to the cart

Example - if you wanted to allow for a selection that added a qty of 2 tires or bolt a etc - the app can’t do it - only can add a qty of 1 of any sku to your cart

I even tried my own workaround - making it 2 options a Ex) Tire #1 and Tire#2 and the customer can select both but yet only 1 gets added to the cart

Other app we used does this but didn’t have as nice as a layout

Guess I wasted many hours for nothing and it really was disappointing the lack of effort and empathy i recd in their response

G-FORCE POWERSPORTS
Vereinigte Staaten
4 monate mit der App
12. März 2021

This is the most problematic app I have ever used. I have had three different instances this app has affected my store's products. This is currently the third time, the app isn't even showing variants for 80% of my products without my knowledge. No telling how many sales I have lost due to this. Last time I had to close my entire store for 24 hours and lost sales then as well. I am deleting the app today.

Leather + Lace Designs LLC
Vereinigte Staaten
Etwa 2 monate mit der App
23. April 2021

Love this app but slowing my store speed down. Unless they optimise it before May 2021 I would not recommend it.

Shoy
Australien
Etwa ein monat mit der App
10. August 2023

L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !

Evolia
Frankreich
30 tage mit der App
Globo.io hat geantwortet 16. August 2023

On behalf of our team, I am sincerely sorry for this problem you've faced a few days ago.

As discussed, we have tried to reproduce this problem a numarous time but the option values are still being delivered to the checkout page successfully as expected. I assumed that there has an unexpected issue happening when the external checkout app delivered our app's line item properties to the Shopify Order details.

We are also double-checking the 3rd party checkout app you're using to have further insights on this matter.

If you have any updated information, please do not hesitate to reach me back at mailto:contact@globosoftware.net. I'm always here to assist you with all sincerity.

Best Regards,
Globo team

28. März 2021

I've contacted customer support 3 times now with no response. The app was easy to configure but when my customer clicks "add to cart" the price disappears. ... I'd love to get a response from customer support to get this resolved. Especially since this is a paid app...

Sunshine And Pixels
Vereinigte Staaten
21 tage mit der App
Globo.io hat geantwortet 29. März 2021

Hi,

We are so sorry for your experience. We received your emails and replied to them already but got no response from you. Could you please check your Spam folder to see if the reply went there? Another way, please contact us via Skype "globosoftware" so we will support you quickly.
There is a conflict so the price is not updated on Cart page. Please give me Shopify admin to email address: apps@globosoftware.net. I need access to Apps & Themes. I’m happy to help you.

Please reply to us at your earliest convenience.

Best,
Globo team