Globo Product Options, Variant

I'm getting better at it

Great customer service, quick response rate and up to date advice.

A handy tool to use, nice customer support - Jay is super patient and friendly

Fantastic. The support has been extremely helpful getting me set up. Definitely recommend.

The app works great and with minimal easy setup. I had one customization I needed help with. I emailed support and within minutes got a reply back, amazingly fast! I worked via email with Helen to describe and implement the customization I needed for our shopify store. She was a delight to communicate with and within a few minutes she was able to go in and complete what request. Very easy! I highly recommend.

Excellent product. Gives me the ability to provide flexible product options to my customers without having to split product inventory up between variants. Had a minor technical glitch recently when I published an updated theme and Helen jumped right on the problem and had it fixed overnight for me. Very happy to recommend for both product and service.

It's easy to use! Helen from customer service gave me extraordinary support during a technical issue with my website.

Customer support was rapid and very helpful - thank you Rosie. The app itself is great so far, giving me flexibility that I need, similar to modifier sets in Square but able to link to inventory.

They are very willing to help out with changes and made it easy for someone like me who is new to Shopify and getting a store up and running.

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

I have had a great experience so far with this app. My Rep Rosie was patient with me and walked my thought the set up process. She provided screenshot and videos to help me understand the app and how to set it up correctly on my Shopify account. She stayed with me and answered all my questions until I felt comfortable with the app and how to use it!