Globo Product Options, Variant

Globo Product Options, Variant

Reseñas (3.088)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
29 de septiembre de 2024

The support was quick and helpful. Rosie assist me with a concern

I was looking for a product customizer app that I can configure it in a way that would resemble amazon and I think this is the most efficient want I could find before resorting to a custom solution. Thanks!

SwiftDTF
Estados Unidos
3 meses usando la aplicación
17 de diciembre de 2024

I'm getting better at it

Neeni Jewellery Design
Australia
Más de 1 año usando la aplicación
30 de octubre de 2024

Great customer service, quick response rate and up to date advice.

Sweet Tooth Melbourne
Australia
Alrededor de 1 año usando la aplicación
12 de noviembre de 2024

A handy tool to use, nice customer support - Jay is super patient and friendly

AutoAura
Canadá
Alrededor de 1 mes usando la aplicación
22 de octubre de 2024

Fantastic. The support has been extremely helpful getting me set up. Definitely recommend.

Big Little Gift Box
Nueva Zelanda
Alrededor de 2 meses usando la aplicación
9 de enero de 2025

The app works great and with minimal easy setup. I had one customization I needed help with. I emailed support and within minutes got a reply back, amazingly fast! I worked via email with Helen to describe and implement the customization I needed for our shopify store. She was a delight to communicate with and within a few minutes she was able to go in and complete what request. Very easy! I highly recommend.

Life At Sea Co
Estados Unidos
Alrededor de 17 horas usando la aplicación
21 de octubre de 2024

It's easy to use! Helen from customer service gave me extraordinary support during a technical issue with my website.

Breakthrough Coffee
Estados Unidos
4 meses usando la aplicación
16 de octubre de 2024

Customer support was rapid and very helpful - thank you Rosie. The app itself is great so far, giving me flexibility that I need, similar to modifier sets in Square but able to link to inventory.

They are very willing to help out with changes and made it easy for someone like me who is new to Shopify and getting a store up and running.

Mavis Handmade
Australia
18 días usando la aplicación
10 de octubre de 2024

Every time I contact support, the problem is solved within minutes. So the app is great, but so is the team behind it!

Freedom by Planners
Francia
7 meses usando la aplicación
Fecha de modificación: 18 de noviembre de 2024

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

Drifterz
Francia
6 días usando la aplicación