Globo Product Options, Variant , 1.977 reseñas
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Excellent app. It does everything we need and pretty much everything we want.
Importantly, support has also been excellent when I've reached out for help. I Iiaised with Helen multiple times and always received prompt, courteous replies and successful resolution.
Thank you!
This app is great! Love it with the numerous if/then options I have in my store
Helen was responsive and fixed my issue within several hours of my email request.
Great app, really useful if you need lots of options for products! I had a small problem but Rosie sorted it out for me really quickly on a chat, great to deal with.
I recently encountered a minor issue while using the app, and I must say, the level of customer service I received was truly exceptional. I reached out to the support team via email and Helen responded promptly. Not only did Helen fix the issue for me, but she also followed up to ensure that everything was working perfectly. I would recommend !00%
at first, this app is not easy to work with. but after using it for some days and many help from the Globo team, it is a wonderful app to work with!
This app handles customization well. Helen has been very helpful answering my questions.
Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products.
However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together.
Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom.
4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.
I was having a lot of issues with this app when I first got it. I couldn't figure out why the new variants I created in the app weren't reflecting on the product I selected. It took some time, but eventually I was able to get someone, Rosie, from Globo to do a live chat with me. It was late at night because they are working from Vietnam, but I was just happy to finally have some help. Rosie walked me through everything and helped me get it setup and even helped me make modifications to my variants to make then easier for my customers to see.
This app is great for custom products with multiple configurations. Helen was very helpful. The entire Globo Team has addressed every concerns of mine. Very professional. Thank you.
Loved the service! I was facing an issue with the app and contact the support team. Rosie and Truong were extremely helpful and supportive! I have been using the app for a couple of months and it works well. Thank you team