Globo Product Options, Variant
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Was having issues getting products to add to cart, Rosie was able to assist me with correcting the issue .. all fixed. THANKS!
Excellent customer support and they fix any issue you might face in a very professional and detailed way.
I had an issue with the selected options not showing when a customer checked out. Rosie did an excellent job fixing it for me quickly!
Quick turn around, friendly and fast service on fixing a error on my end that I could not figure out. Thank you!
A great app, fairly easy to use, a little manual, but does the job.
However, what has given me a real 5* experience is the customer service and technical support that they provide.
I have spoken with 2 excellent customer service agents, Helen and David, who have both gone above and beyond, helping me understand how it all works and providing solutions that I'd otherwise have to hire an experienced developer to help me with.
Give them both a raise!
The support is amazing! They always respond quickly and solve any challenges we face while creating the best add-ons for an outstanding customer experience. Mainly we are working with Helen. If something doesn't work or if we have ideas for improving an optional add-on, shecustomize it for us. That's fantastic! Our team truly appreciates her and all Globo Product team!
This product is a great solution when selling customized product. The product support team has been fantastic and helped me with a couple of questions/ issues I’ve had and managed to resolve them quickly each time!
The Globo app is great. The setting options are excellent. I had previously used another app for 1.5 years and the app often had errors and almost made me give up my business. Then I discovered Globo and I'm super happy. The app looks very nice in the front end and is very easy to set up. The support is super helpful. You can almost always reach someone and everyone is very friendly and helpful. Among others Rosie and many others I have been in contact with. :) Thank you so much for your great app and support!
Does exactly what i need and customer service is always easily available and get back quick with a solution, that's all a business owner needs!
Helen was so fast at editing my setup to hide the product "options" from popping up as stand alone products on my store. Everyone I have worked with at Globo has been excellent and quick to respond. So happy I have found this app!