Globo Product Options, Variant

This product is a great solution when selling customized product. The product support team has been fantastic and helped me with a couple of questions/ issues I’ve had and managed to resolve them quickly each time!

Globo Product Options has been an incredible addition to our store! The app works flawlessly, offering a seamless experience for adding custom product options. It’s flexible, easy to use, and has significantly enhanced our store's functionality. On top of that, their customer support is top-notch—quick, knowledgeable, and always ready to help with any questions or adjustments we need. Highly recommended for anyone looking to improve their Shopify store with custom options!

I had a great experience using this app! The support team, especially Helen, was really helpful when I had a problem. Thank you for the fantastic service!

The team at Globo is amazing, quick help and they Have been able to solve all of my problems so far! Highly recommend!

Perfect for what we need. Helen was a great help too, providing quick and accurate solutions to my enquiries. Thanks!

I used Globo Product Options to help list a product with over 100 variations. Their support team guided me through the process and provided the assistance I needed to get everything set up. It was a big help for managing such a complex listing

I waited to write this review until I had more than one interaction with the company. The first was perfect, but I waited until the second to be sure... it was just as perfect! I needed some advanced customizations made to better suit the app integrations with my workflows and packing slip printouts. Helen and the crew were more than accommodating, professional, and fast at getting my requests done!

As a paid user of their Globo Product Options app, I relied on it heavily for my store's customizable products. On January 4th, all product options disappeared from my website, forcing me to pause ads, close my store, and lose significant revenue.

Despite reaching out to their support team immediately, the issue remained unresolved for days. They blamed me for "downgrading the app to a free plan," which I did not do. I am the sole person managing my store, and their explanation was both dismissive and inaccurate. This problem occurred after I uninstalled another Globo app (GLO Color Swatch) and tried to update my product options. Instead of owning their technical mishap, they shifted the blame and offered no real resolution.

What’s worse, I paid for a subscription from December 24th, but the app stopped working entirely from January 4th. When I requested a partial refund for the unused period, their response was vague and unhelpful. It was only after I contacted Shopify Support and explained how poorly I had been treated by Globo that they finally offered a credit.

I would not recommend this app to anyone running a serious business. If you rely on smooth functionality and responsive support, look elsewhere.

I'm a complete novice so it's always nerve racking when asking for help - but my call for help was answered within seconds and Mike talked me through the solution to my problem.

Very impressed with the service and support - thank you

Application does what it does, good customer service