Globo Product Options, Variant
Cumple con los estándares de calidad más altos de Shopify en términos de velocidad, facilidad de uso y valor para el comerciante.
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Looks great on the surface but extremely inflexible compared to other product option apps I have used.
Really regretting investing so much time implementing this app on the booking element of our site. Suggestions to their support team on what are quite simple implementations, and would make this app best in class are met with a "no we can't do that" from their support team.
Back to the drawing board and finding another solution unfortunately.
v1 Started out being a great app, have set up my entire store using this app, but have had an ongoing issue with customers not being charged for extras that they should have been. After numerous lengthy sessions with support, it turns out that to rectify this I now have to reinstall v2 losing ALL my listings which will have to be remade from scratch, and all the things I have used in the free version are now classed as 'premium', and I'll have to pay for them. I have mno issue paying for apps when its clear from the outset, but it annoys me to use something for a year and then have everything change, I will lose DAYS having to reinstate all my listings, and have to pay for the pleasure too... time to look for a different app!
Required name field is not working since January...
Even if you set the field as mandatory, the customer can enter the checkout without filling in the personalized names...
Stuck with this app for months trying to get it to work. Although tech team were available, they never truly gave me the time on endless chats to understand the problem and therefore it never functioned correctly. On to another app now.
I installed and needed to keep upgrading to see what other features were available. The request I need isn't available after upgrading to show all the features. 15 days ago the request was sent to billing and ticket stayed there.
Globo Product Options, be upfront about your features and limitations with product variants. Carrot on a stick to keep revealing features means I bypass Free 14 day window and commit to buying the subscription.
Ne gère le lien entre les couleurs déclarées dans l'application et les variantes du produits
I don’t know about the Paid Plan, but the Free Plan displays a large "powered by Globo Options App" in bold blue letters right under the personalization box. Looks spammy & unprofessional. If you’re going to use our site as an advertising billboard in such an obvious manner, we should be getting paid. Otherwise, make it discreet and tasteful so our customers don’t get turned off.
Helpful staff
Helen was exceptional in answering my queries and resolving my issues. Truly a great app!
Rosie from Customer Service helped me very quickly and kindly. A great tool, thank you.
thanks guys, specialy to rosee
A very attentive team — I’d like to thank Helen for her support.
Gemma did a great job on assisting me!
Excellent functionality and very responsive support. Really glad I chose this app.
I am incredibly impressed with the service I received!
Very good application and excellent customer service, thanks to Helen for her work!
I had a rather complicated question and Helen was able to help me properly, she really did everything for me, and now everything works as I wished. Thank you so much!
Its a very useful app and the support team is amazing humble and resolve the problems , Highly recommended app for product options .
Great application for add options on our Shopify.
The support is very reactive, thanks to Helen for your reactivity and your good mood :)
Very satisfied by the quality of the tools
The support team is really fast and the fixed my problem fast too!
I really recommend.
Rosie was very helpful and fixed all problems that we encountered.
tres bonnes équipes à l'écoute et excellente application foncez !
customer service was fast and effective
Best customer service team I've encountered so far. Fixed my issue in no time. I had Jay help me and it was a smooth process
Very good app and great customer service. Rosie was very fast and helpful in solving my problems. Highly recommend
Great Costumer Service. I needed to remove the branding and they did it in no time!
thanks lot !
Jay was a very nice support person who was happy to help with whatever I needed. This app works well and I haven't ran into any troubles yet.
Very nice Support
Thank you Rosie !
So good and easy to use! Rosie was so helpful.
velocissimi
Helen was very swift at assisting me.
The support guys are helpful! Thank you)
Rosie was very helpful as a customer support agent. Very patient and skillful!
Rosie from Globo extremely helpful. She did everything I wanted so fast thank u for all your help.
Great customer service. Highly recommended app.
Excellent app, SUPERB support!
Merci à Helen pour le service client. Au top !!
Rosie helped me solve the problem quickly. Five-star praise. Thank you for her help.
quick response time took less than 10 min. to resolve my issue.
Rosie is great help!
Super application avec un large choix dans le plan gratuit
Its has great options and accessibility love the support as it was a promptly
Helen had assisted me, and the service provided was very good. She fixed all my issues very quick. Had sent an email late at night and the next morning everything was solved! Thank you very much !
Application simple d'utilisation et service client très réactif !
really good
Encore novice avec Globo, j'ai eu la chance de tomber sur Mike qui a su répondre efficacement à ma demande ! MERCI !
the best app ever.
Really good app, Rosie help me very well !
j'aime cette application et les operateur sont très gentil et ils vous répondent tres rapides
Amazing support and they fixed my issue
I had a great experience with this app thanks so much.