Globo Product Options, Variant

Globo Product Options, Variant

Avis (3 198)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
3 février 2025

We are very satisfied with the product.
It is easy to set up and the support is very courteous, fast and always has a solution ready within a few minutes with a visible result.

Candylegends - Shop
Allemagne
Environ un mois d’utilisation de l’application
17 janvier 2025

The app is excellent, and the staff's quick responses to requests have been a great help. Thank you!

COLDFRAME
Corée du Sud
Environ 2 mois d’utilisation de l’application
28 novembre 2024

Best app to integrate your option into Shopify

Shirt King
États-Unis
9 mois d’utilisation de l’application
4 décembre 2024

Great support ! Thank you Rosie for the precious help!

Fleur de lys Créations
France
6 mois d’utilisation de l’application
Modifié le 7 janvier 2025

As a paid user of their Globo Product Options app, I relied on it heavily for my store's customizable products. On January 4th, all product options disappeared from my website, forcing me to pause ads, close my store, and lose significant revenue.

Despite reaching out to their support team immediately, the issue remained unresolved for days. They blamed me for "downgrading the app to a free plan," which I did not do. I am the sole person managing my store, and their explanation was both dismissive and inaccurate. This problem occurred after I uninstalled another Globo app (GLO Color Swatch) and tried to update my product options. Instead of owning their technical mishap, they shifted the blame and offered no real resolution.

What’s worse, I paid for a subscription from December 24th, but the app stopped working entirely from January 4th. When I requested a partial refund for the unused period, their response was vague and unhelpful. It was only after I contacted Shopify Support and explained how poorly I had been treated by Globo that they finally offered a credit.

I would not recommend this app to anyone running a serious business. If you rely on smooth functionality and responsive support, look elsewhere.

GEMORIES
Croatie
4 mois d’utilisation de l’application
24 janvier 2025

I am extremely happy with this app! Helen helped me within seconds, even though it was during the Lunar New Year holiday. Her support was quick and efficient, and the app works perfectly for my store. Highly recommend this app for anyone looking to customize their Shopify store!

LolaHarness
Pologne
Environ un mois d’utilisation de l’application
25 novembre 2024

Bei Produkten, die in verschiedenen Variationen erhältlich sind, ist diese App eine großartige Unterstützung.
Ich bin damit sehr zufrieden und kann die App wärmstens weiterempfehlen!

Keramikwerkstatt Johanna Brückner
Allemagne
9 mois d’utilisation de l’application
29 novembre 2024

The support is amazing! They always respond quickly and solve any challenges we face while creating the best add-ons for an outstanding customer experience. Mainly we are working with Helen. If something doesn't work or if we have ideas for improving an optional add-on, shecustomize it for us. That's fantastic! Our team truly appreciates her and all Globo Product team!

Mediriser
États-Unis
8 mois d’utilisation de l’application
10 février 2025

This app does exactly what I need and the support team is awesome

RAVEN CUES
États-Unis
Environ un mois d’utilisation de l’application
6 novembre 2024

Great app and also quick help

LaserEdge-Designs
Australie
Environ 3 ans d’utilisation de l’application