Globo Product Options, Variant

Jay was a very nice support person who was happy to help with whatever I needed. This app works well and I haven't ran into any troubles yet.

Rosie was helpful and knowledgeable. Great Job.

I'm getting better at it

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

Thank you Helen for your GREAT and Very fast ⭐️ assistance in resolving an issue. Job well done!!

I was struggling for days trying to figure out how to specialize my product listings as I have so many options for product customization. I reached out and received help instantly and was walked through the entire setup with photos and all to aid me. Rosie was amazing!!

Very helpful and prompt customer service and advice - would recommend!

The app its self is great but the customer service is just top notch they are super helpful and quick. Would highly suggest using Globo.

Love this app and their customer service is TOP NOTCH and super quick to respond and assist. Awesome services and support ♥️

The support team has been great. They got back to me ASAP via Live Chat. All issues were resolved right away. Easy to use app and configures easily with many themes.