Globo Product Options, Variant

Globo Product Options, Variant

Avis (3 164)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
28 novembre 2024

this application is simple and easy to use plus it is possible to receive help in real time. I had a problem and Rosie helped me. Thank you

Emma & Olivia
La Réunion
7 jours d’utilisation de l’application
15 octobre 2024

Helen was SO helpful. She understood what I needed doing and jumped in and amended so quickly. She was so polite, honestly, such a small thing has made a BIG difference to me.

The Oxford Weaving Studio
Royaume-Uni
4 mois d’utilisation de l’application
Modifié le 18 novembre 2024

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

Drifterz
France
6 jours d’utilisation de l’application
25 octobre 2024

Easy to use, lot of free features

MEFY
Royaume-Uni
Presque 2 ans d’utilisation de l’application
1 novembre 2024

I have used Globo Product Options on multiple sites. Excellent product and customer service is top notch. Highly Recommend!

TianaLuxe
Canada
Environ un mois d’utilisation de l’application
5 décembre 2024

Very useful! The Customer Service help me to configurate the app! Thank you, i recommend!

PiggyDex
Espagne
25 jours d’utilisation de l’application
11 novembre 2024

Very helpful and prompt customer service and advice - would recommend!

Belle Brightly
Royaume-Uni
Environ un an d’utilisation de l’application
22 décembre 2024

Very good support from Leika despite the fact that I'm still in the trial period, I recommend it.

Broderie d'Art
France
11 jours d’utilisation de l’application
18 novembre 2024

The support team has been great. They got back to me ASAP via Live Chat. All issues were resolved right away. Easy to use app and configures easily with many themes.

Inland Leather Co
États-Unis
5 jours d’utilisation de l’application
19 novembre 2024

The app had a slight delay while I was typing some variants. I also missed a key element (hitting save) to get my product options to be on the website. Hit the live chat and it was figured out in about 2 seconds.

UPDATE: I messed up again. And Rosie was to the rescue AGAIN. The customer support is truly amazing

Brooklin Clothing Co
Canada
4 jours d’utilisation de l’application