Globo Product Options, Variant
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L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !
On behalf of our team, I am sincerely sorry for this problem you've faced a few days ago.
As discussed, we have tried to reproduce this problem a numarous time but the option values are still being delivered to the checkout page successfully as expected. I assumed that there has an unexpected issue happening when the external checkout app delivered our app's line item properties to the Shopify Order details.
We are also double-checking the 3rd party checkout app you're using to have further insights on this matter.
If you have any updated information, please do not hesitate to reach me back at mailto:contact@globosoftware.net. I'm always here to assist you with all sincerity.
Best Regards,
Globo team
Easy to use - integrated seamlessly with my template and looks great. It does everything I need it to do and more. Wonderful support - I ran into one small snag and it was quickly resolved with the developer's help. Thank you!
I do like this app... it covers all of the variations you can think of and helps optimize revenue. I only wish it would WARN YOU if you have already added a variation to a product. I have messed up several of my listings (and lost money!!) because I switched variations thinking it didn't have one set up - but it already had a variation profile (that was different). PLEASE PLEASE add a warning in the future! That would be so helpful...then it is 5 stars!!
App is quick and well coded. Support is awesome and fast! I mean really fast. Their support is one reason I keep this installed on my site.
Pretty simple to use and I really appreciate the customer support! Helen got back to me very quickly and was able to help me with every question I've had.
Esperienza magnifica. Mi hanno personalizzato completamente l'app come la desideravo.
Rosie é rimasta in contatto con me per 2 giorni finché tutto era sistemato .
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The app works perfectly for 2.0 and in my Focal theme. The minor tweaks in looks and fit to the theme got handled accurately and quickly by a very responsive support team. Highly recommend you use this app if you have product options.
I have used several apps for product options but have not seen anything close to this app's flexibility; not saying that it doesn't have issues, but the Pros outweigh the Cons, and what this app allows us to do on our site is impressive. I would recommend this app to other site owners.
Great app. Have been doing a lot of research on finding a good one and this one is just great. Good customer service (Rosie) and easy use.
This is a really great app I recommend it to everyone. the customer service is really great!