Globo Product Options, Variant

Globo Product Options, Variant

Avis (3 252)

Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
20 janvier 2023

This app kind sucks, it just randomly stops working no matter how you have it set up. Looked great right after setting it up but then just stops working.

Laugh A Little Love A Lot
États-Unis
Environ un an d’utilisation de l’application
9 novembre 2023

Customer service is terrible. They had no idea how to help with the issue I had to YouTube it

TheGrayBearCompany
Royaume-Uni
9 mois d’utilisation de l’application
28 avril 2022

Adiciona a foto mais não aparece em lugar nenhum. já entrei em contato mas niguém me ajuda! Só continuo usando por que não tem outro

ZIRCÔNIA
Brésil
7 mois d’utilisation de l’application
4 février 2023

The app occasionally fails to display.
Product attributes are unstable and cannot be displayed occasionally.

Custom Team Kits
Chine
5 mois d’utilisation de l’application
3 avril 2021

Horrible experience! Their poorly programmed app made me lose money during the whole month I had it. My customers couldn't upload images and didn't realize this after a month. Can't understand how these apps are even allowed in Shopify, I thought they tested before allowing apps in their marketplace.

Petnalia
Espagne
4 mois d’utilisation de l’application
20 septembre 2023

This app is very aesthetically pleasing BUT has some very serious limitations and when I inquired about it they didn’t really seems to care - it was like oh well so sorry

You can offer a selection that adds more then a qty of 1 of any sku to the cart

Example - if you wanted to allow for a selection that added a qty of 2 tires or bolt a etc - the app can’t do it - only can add a qty of 1 of any sku to your cart

I even tried my own workaround - making it 2 options a Ex) Tire #1 and Tire#2 and the customer can select both but yet only 1 gets added to the cart

Other app we used does this but didn’t have as nice as a layout

Guess I wasted many hours for nothing and it really was disappointing the lack of effort and empathy i recd in their response

G-FORCE POWERSPORTS
États-Unis
4 mois d’utilisation de l’application
12 mars 2021

This is the most problematic app I have ever used. I have had three different instances this app has affected my store's products. This is currently the third time, the app isn't even showing variants for 80% of my products without my knowledge. No telling how many sales I have lost due to this. Last time I had to close my entire store for 24 hours and lost sales then as well. I am deleting the app today.

Leather + Lace Designs LLC
États-Unis
Environ 2 mois d’utilisation de l’application
Modifié le 23 février 2024

I initially had high hopes for this app, but recently the team kept creating variant option sets with glitches and weren't able to undo them and wasted a lot of our time. When we first approach them with this issue, they initially said they couldn't do it. When we wanted a refund, they were "able" to do it. In the end, not successful and encountered some unprofessionalism from the customer service team. They shut off the chat option to avoid talking to us. Gave us a bunch of excuses that did not make sense. Anyway, maybe other people may have better luck and experience. We did not and are moving on!

Zelly Collection
États-Unis
Environ un mois d’utilisation de l’application
23 avril 2021

Love this app but slowing my store speed down. Unless they optimise it before May 2021 I would not recommend it.

Shoy
Australie
Environ un mois d’utilisation de l’application
10 août 2023

L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !

Evolia
France
30 jours d’utilisation de l’application
Globo.io a répondu 16 août 2023

On behalf of our team, I am sincerely sorry for this problem you've faced a few days ago.

As discussed, we have tried to reproduce this problem a numarous time but the option values are still being delivered to the checkout page successfully as expected. I assumed that there has an unexpected issue happening when the external checkout app delivered our app's line item properties to the Shopify Order details.

We are also double-checking the 3rd party checkout app you're using to have further insights on this matter.

If you have any updated information, please do not hesitate to reach me back at mailto:contact@globosoftware.net. I'm always here to assist you with all sincerity.

Best Regards,
Globo team