Globo Product Options, Variant

Changing my 5 star to 1 star again: The app is fantastic but customer service is absolutely terrible.

They don't take your issues seriously and try to cut corners. They ask for information about the issue. I get them the information from my customers and provide it to them. I even had to give my customers compensation so I could help the developer better.

They proceed to completely ignore my e- ...

Rosie was super quick in helping me set up options, and answering my questions. Great app to add custom options. Highly recommend.

I waited to write this review until I had more than one interaction with the company. The first was perfect, but I waited until the second to be sure... it was just as perfect! I needed some advanced customizations made to better suit the app integrations with my workflows and packing slip printouts. Helen and the crew were more than accommodating, professional, and fast at getting my requests ...

Globo is a great app with great support. Thank you Helen for the help with getting things setup!

Excellent product. Gives me the ability to provide flexible product options to my customers without having to split product inventory up between variants. Had a minor technical glitch recently when I published an updated theme and Helen jumped right on the problem and had it fixed overnight for me. Very happy to recommend for both product and service.

They really deserve 5 stars for their customer service. They always get to the bottom of the issue and resolve it in a reasonable time frame. My one complaint would be, because of our unique industry, there is some functionality that would be great for us to have, for example, an extra layer (or two) of conditional logic built in would make creating complicated option sets much easier. However, ...

Globo has been an absolute game-changer for my personalized business! Their features are incredibly helpful, and the support team is always responsive and efficient. They've made it easy to customize my store to fit my needs perfectly. Highly recommended!

sofie was amazing and did everythign right

This apps is recommended. Also the support is best especially Helen. She fixed the issue asap

Great app and amazing support!

I’m using Globo to add custom fields to my store, and honestly, it’s exactly what I needed. The app is super easy to set up and really convenient, even if you’re not super tech-savvy.

A huge thanks to Jay from the support team! I had a somewhat specific question, and he was super responsive. He fixed my issue in no time and even took the time to explain how ...