Globo Product Options, Variant

Very helpful support, resolved all my problems

The app is great, i have been using it for over a year. I had a small issue recently but it was quickly resolved by the support team especially Helen. I highly recommend it.

Very good app, excellent customer service, Helen helped me out very quickly!

Rosie was amazing help in the chat room, she worked beyond my expectations.

The app works very well. I have 5 product configurators on our site, all of which work perfectly. The support team has helped me several times to improve the whole thing visually. Mike is very helpful and the team is extremely reliable. I can highly recommend the app.

The app works great and with minimal easy setup. I had one customization I needed help with. I emailed support and within minutes got a reply back, amazingly fast! I worked via email with Helen to describe and implement the customization I needed for our shopify store. She was a delight to communicate with and within a few minutes she was able to go in and complete what request. Very easy! I ...

The support is great and they will try and help when possible. The time delay is a bit of an issue though with being GMT+7 hours and sometimes you have to wait a day for things to be done. But the app is great value.

I needed help to set it up, and Rosie was amazing, she helped me set it up and now my products have the options I need it. Thanks a bunch guys!

Superb app, very diverse and great functionality, very easy to personalise.. had an issue too and their customer service was brilliant, very prompt assistance from henry and getting my issue fixed..( the issue was i was missing a box) the app works great :)

Changing my 5 star to 1 star again: The app is fantastic but customer service is absolutely terrible.

They don't take your issues seriously and try to cut corners. They ask for information about the issue. I get them the information from my customers and provide it to them. I even had to give my customers compensation so I could help the developer better.

They proceed to completely ignore my e- ...