Globo Product Options, Variant

I've contacted customer support 3 times now with no response. The app was easy to configure but when my customer clicks "add to cart" the price disappears. ... I'd love to get a response from customer support to get this resolved. Especially since this is a paid app...

This app allows customers to get FREE add-on products due to a major loophole in their coding.
Horrible for add-on products. If you utilize the 'add-on' products option, the customer has the ability to remove the main product it's connected to, then the add-on option remains in the cart unless it's also removed separately. To add to the frustration, the customer can remove the 'add-on' product, which reduces the price back down to the normal product price, but then the normal product still has the 'add-on' option listed on it without the 'add-on' price included on the total. So it's like they're getting the add-on option for free....
Glad I realized this before it was figured out by customers!! And there's more...if you uncheck the 'Redirect to the shopping cart page after adding a product?' it still redirects to the shopping cart.....nothing like losing sales because the customer is encouraged to check out before they're done shopping..

Very disappointing app, the app does not work, after changing the theme, nothing display on my store.

After several hours of no response to my chat inquiry, I finally responded to the reply I got back and left it for over 5 days with no response. Terrible app with non-existent support.

Its assistants didn't be able to solve any problem..................................................

Great product options but sadly no inventory for each customisable bit so if for example one of something is limited you cannot provide an inventory. I only found this out once I’d uploaded tons of products options. Disappointing. Plus the customer support didn’t seem to help
Me and gave me answers in “liquid” format. I’ve ended up deleting most of the option sets I had created. Plus it took me ages to work out how to get started as the walk through screen grabs are not easy to follow.

i used the app first i was showing but that time i uninstalled after reinstall options not showing on product page after many tries

Would prefer to give it no stars. Broke the cart and wouldn't help as they had too many other pending requests

Can't get past step 2, requested assistance twice, and eventually got sent an email with a link to their FAQs. Moving on.

Added very detailed and customized elements and when the page refreshed they disappeared, wasted 3 hours of my time