Globo Product Options, Variant

I do what I can to figure out things on my shopify site. So I needed to configure an addon for a product page and was able to figure it out on my own after shopify support informed me that an app was used by a developer I hired - so I opened the Globo Product Options and was able to configure a variant without assistance. I had reached out to the app makers and they responded within 24 hours. Thanks for making an app that non-developers like myself can use!

Was having issues getting products to add to cart, Rosie was able to assist me with correcting the issue .. all fixed. THANKS!

Excellent customer support and they fix any issue you might face in a very professional and detailed way.

The support is amazing! They always respond quickly and solve any challenges we face while creating the best add-ons for an outstanding customer experience. Mainly we are working with Helen. If something doesn't work or if we have ideas for improving an optional add-on, shecustomize it for us. That's fantastic! Our team truly appreciates her and all Globo Product team!

This app is relatively easy and when I do have a problem, it is resolved immediately. Helen is amazingly fast and accurate. Thank you so much.

A great app, fairly easy to use, a little manual, but does the job.

However, what has given me a real 5* experience is the customer service and technical support that they provide.

I have spoken with 2 excellent customer service agents, Helen and David, who have both gone above and beyond, helping me understand how it all works and providing solutions that I'd otherwise have to hire an experienced developer to help me with.

Give them both a raise!

A good company that not only provides a great product but also stands behind it by providing stellar customer service when needed.

The support is fantastic. Mike was very patient and guided me until all my issues were resolved. It is very convenient for a new Shopify user. Thanks MIke!

I had an issue with the selected options not showing when a customer checked out. Rosie did an excellent job fixing it for me quickly!

Perfect for what we need. Helen was a great help too, providing quick and accurate solutions to my enquiries. Thanks!