Globo Product Options, Variant

I went through many apps before this one to finally find something with swift support that works.

Rosie is very efficient. Thank you so much

As a paid user of their Globo Product Options app, I relied on it heavily for my store's customizable products. On January 4th, all product options disappeared from my website, forcing me to pause ads, close my store, and lose significant revenue.

Despite reaching out to their support team immediately, the issue remained unresolved for days. They blamed me for "downgrading the app to a free plan," which I did not do. I am the sole person managing my store, and their explanation was both dismissive and inaccurate. This problem occurred after I uninstalled another Globo app (GLO Color Swatch) and tried to update my product options. Instead of owning their technical mishap, they shifted the blame and offered no real resolution.

What’s worse, I paid for a subscription from December 24th, but the app stopped working entirely from January 4th. When I requested a partial refund for the unused period, their response was vague and unhelpful. It was only after I contacted Shopify Support and explained how poorly I had been treated by Globo that they finally offered a credit.

I would not recommend this app to anyone running a serious business. If you rely on smooth functionality and responsive support, look elsewhere.

Support is fantastic! Quick and very helpful. Highly recommended.

Rosie's customer service is 10/10. She has helped me on all the Globo apps I have and she's so patient and attentive. I know she'll get whatever I need done. I love that she always goes above and beyond and follows up my query and get it resolve
Please do not hesitate to use Globo, they always have the best options, customer service and customisations.

Highly recommend!

Excelente aplicación, muy útil para mi óptica virtual y muy fácil de utilizar. La atención por parte de todo el equipo ha sido excelente, rápida y de gran ayuda

Un support client incroyable. Merci à Gemma pour son aide.

We sell items with MANY variables and Globo has been great for organizing our product pages. Also, the support woman Helen was really quick to respond to my inquiry and helped solve my issue in minutes :)

The app is very easy to use and fulfils all our wishes. The support (especially from Helen) is also really fast and very helpful . I'm glad we decided in favour of this app.

Good app & support. I'm just starting to configure it but it looks like it will work great for my Made to Order jewelry items