Globo Product Options, Variant

Great support!

Maria here from Perth Coffee Exchange
Absolutely happy for the customer support they provided with us and for helping us with Globo integration with our apps.

I run a personalised gift store on shopify, and therefore needed a good, reliable app to be able to let my customers add names, choose colours, etc. I chose Globo, and have never looked back.

It does absolutely everything I need, is extremely easy and flexible (as I do change things a lot!) and looks good. And it's also very cost effective.

I recently changed my theme, which although I love it, I could not get to grips with how to have my personalised options, so thought I would carry on with Globo. This was fine, but for some reason (my fault), the personalised boxes were right at the top of every product page, and no matter what I did, they stayed there. I wanted the boxes under the buy it now section.

I emailed Globo, just asking if there was anything I could do to help. I had an answer very quickly, asking for authorisation to be able to look in my store and see what the problem was (there are special ways for reputable app companies to look without seeing any of our personal information, financials, etc). Of course I agreed to this.

This morning I wake to an email from Globo with a screenshot saying "is this acceptable to you" - and there were my boxes, under the Buy it Now section, just as I had asked!

I came and checked on my PC, and yes, it's all done and perfect!

Globo's customer services are amazing, and go beyond and above. I highly recommend Globo for anyone needing options to personalise goods etc.

Thank you!

Amazing app I’ve been using for years. Super easy to use and customer service is amazing. I reached out with an issue I was having and they got back to me right away! Wish all companies were this attentive!

The attention of the Globo support team is incredible, specially Helen. My shopify store got fixed and now is running smooth. I recomend it 100%

Rosie is the BEST! I was trying to add a drop down with 3 options and I couldn't figure it out. So easy. I've been a customer for 4 years. Im not leaving. It is a very easy to use app and they help you when you need it. It's not super expensive and it WORKS.

quick and accurate info. excellent thank you

The app has been easy to use and the support, when needed, has been quick in response and helpful with solutions.

Probably the easiest to use App in shopify for me. When one thing wasn't working however, the response rate and fix time was super fast and Helen was great at getting the issue resolved for me!

I had an excellent experience with the app and customer service. Helen was particularly helpful and provided quick and effective assistance. I highly recommend this app for its ease of use and quality service. Thank you, Helen, for all your help !