Globo Product Options, Variant
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I was having a lot of issues with this app when I first got it. I couldn't figure out why the new variants I created in the app weren't reflecting on the product I selected. It took some time, but eventually I was able to get someone, Rosie, from Globo to do a live chat with me. It was late at night because they are working from Vietnam, but I was just happy to finally have some help. Rosie walked me through everything and helped me get it setup and even helped me make modifications to my variants to make then easier for my customers to see.
Amazing! Love it, easy to use and have a lot of options and settings to help the customer create custom products. Works great!
The support team are also the best, even on evenings and weekends. Helen, you are my hero!
Love,
Sara
I like how to app works. There is always support I can reach out to when I run into some problem. Helen made sure that everything was taken care of.
I absolutely recommend this app. I also appreciate their service. I wanted some features on my website. I emailed them, and they responded quickly, and helped me change the website. Great service
I installed Globo Product Options, Variant because I wanted to offer a customizable version of my product and Shopify limited me to 100 variants. Once I installed the app, it was easy to use and navigate, and I was able to set up my first variant quickly and connect it to my product. I did, however, run into an issue where the app wasn't showing on the product page, so I contacted support and Helen responded quickly, fixing my problem almost immediately. She then went above and beyond and updated the colors/fonts to match my theme. I'm impressed by the app, but the customer service is truly what makes this remarkable. Helen is amazing and I'm very grateful for her quick reply, professionalism, friendly demeanor, and knowledge. I highly recommend this app.
Es ist immer wieder genial der Support und die Kompetenz einfach nur Wow Super.
Once again I needed help with a few small problems and I can say that the service is outstanding. Everything was taken care of the same day!
Rosie helped me fix an issue regarding integration with the option sets. on their online chat right away, and then I asked her what was wrong and she showed me. Great customer service. Thank you so much. :)
I would like to express my gratitude for the outstanding support and customization provided by your team, particularly Christine and Rosie. Throughout the process, they demonstrated exceptional responsiveness and dedication to resolving the issues I encountered with the Globo Product app on my Shopify store.
Despite the challenges, the team consistently communicated updates and assured me that my concerns were being addressed. Their professionalism and commitment to customer satisfaction are truly commendable.
Notably, the app's functionality and the customization made by your Dev team have greatly enhanced the user experience on my store. The prompt and efficient resolution of my requests reflects positively on your team's capabilities.
I am especially pleased with the promptness and efficiency in customizing the placement of option sections. The attention to detail and willingness to accommodate my specific needs are aspects that set Globo Product apart.
Overall, I am highly satisfied with the level of service and the app's performance. I appreciate the effort put in by the Globo Product team and would like to extend my thanks for a job well done.
Great customer service! Always there to help and friendly staff. Rosie has spent quite some time with my enquiry and is always willing to help.