Globo Product Options, Variant
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4 Stars: Product features are limited - but easy to use
5 Stars: Great customer service. After struggling with a feature, Helen was very responsive and solved the issue in just minutes. Extremely happy with her work! Thank you Helen
I needed a way to allow customers to enter information for personalized products and add on products and no matter what I did it wasn’t showing the way I wanted it to. It would have confused my customers how it was. I almost gave up until I contacted globo’s support team to see if it could be done and they helped me right away! They fixed the issue I was having and helped me make the site how I wanted. Would definitely recommend this app!
This app was recommended by other vendors and I thought I would try it. I had some issues with compatibility with my theme. But Helen in customer service fixed the issue - very fast!! She was great and sent me emails letting me know what was happening. Great customer service and communications!!
We've been using Globo Product Options for several years and can confidently say it's an outstanding product. It has significantly boosted our sales thanks to its user-friendly customer interface.
The pricing is fair, and considering the exceptional customer service and versatile product options, it's well worth the investment.
Highly recommend this app!
The app setup was easy and we have been using the app for some time now. Had some questions when we were upgrading to the latest theme version. Took Helen less than an hour to respond and provide a solution. Great customer service!
I would like to express my gratitude for the outstanding support and customization provided by your team, particularly Christine and Rosie. Throughout the process, they demonstrated exceptional responsiveness and dedication to resolving the issues I encountered with the Globo Product app on my Shopify store.
Despite the challenges, the team consistently communicated updates and assured me that my concerns were being addressed. Their professionalism and commitment to customer satisfaction are truly commendable.
Notably, the app's functionality and the customization made by your Dev team have greatly enhanced the user experience on my store. The prompt and efficient resolution of my requests reflects positively on your team's capabilities.
I am especially pleased with the promptness and efficiency in customizing the placement of option sections. The attention to detail and willingness to accommodate my specific needs are aspects that set Globo Product apart.
Overall, I am highly satisfied with the level of service and the app's performance. I appreciate the effort put in by the Globo Product team and would like to extend my thanks for a job well done.
Helen took care of me. Very quick and friendly! It was very helpful to me as I was in trouble. thank you!
Sehr einfache Bedienung, man kann es auf deutsch einstellen und der Support ist super schnell und effizient! Man kann sehr viel einstellen und anpassen
This app is great! Love it with the numerous if/then options I have in my store
Helen was responsive and fixed my issue within several hours of my email request.
We just started using Globo. The app works incredibly well. It has all the features we need to sell complex items to a wide variety of customers.
I needed some help to it up and running and in about 30 minutes my four problems I encountered was fixed by Helen on chat. Great job!