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Globo Product Options, Variant
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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v1 Started out being a great app, have set up my entire store using this app, but have had an ongoing issue with customers not being charged for extras that they should have been. After numerous lengthy sessions with support, it turns out that to rectify this I now have to reinstall v2 losing ALL my listings which will have to be remade from scratch, and all the things I have used in the free version are now classed as 'premium', and I'll have to pay for them. I have mno issue paying for apps when its clear from the outset, but it annoys me to use something for a year and then have everything change, I will lose DAYS having to reinstate all my listings, and have to pay for the pleasure too... time to look for a different app!
Ne gère le lien entre les couleurs déclarées dans l'application et les variantes du produits
I constantly have to add the options multiple times as sometimes these will display without an issue and other times it will take multiple attempts to get the options to display.
Hi there,
I hope you get this message!!
After further investigation of this case, we figured out what happened here.
- You installed the app in June 2022, so the app codes were being inserted to your theme files directly.
- We have recently updated our app to utilize the new App Embed function from Shopify. We noticed that you enabled our App Embed in the Theme Customize at the same time
===> That's why the conflict data issue occurred.
Finally, We have completely resolved this matter for your shop.
Best regards,
Helen from Globo Team
difficulty using now and variants never stay i get customers turned away due to this. support takes a day to reply when i need immediate help
Required name field is not working since January...
Even if you set the field as mandatory, the customer can enter the checkout without filling in the personalized names...
The app is super slow and is constantly freezing when i try to update a dataset. in addition it made the actual product listing incredibly slow which caused frustration with my customers
Stuck with this app for months trying to get it to work. Although tech team were available, they never truly gave me the time on endless chats to understand the problem and therefore it never functioned correctly. On to another app now.
Love the design and outlook. But does not always add the plan to the cart, as stated. I lost a $1000 client since it let her sign up for free. With big ticket items, I would not risk it again.
Cool app, but too much freeze took 3min every time to change something and not dur to my computer but the app.
Lots of possibilities tho.
I installed and needed to keep upgrading to see what other features were available. The request I need isn't available after upgrading to show all the features. 15 days ago the request was sent to billing and ticket stayed there.
Globo Product Options, be upfront about your features and limitations with product variants. Carrot on a stick to keep revealing features means I bypass Free 14 day window and commit to buying the subscription.