Globo Product Options, Variant
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We’ve been using the Globo Product Options app since the beginning, and I cannot recommend their team enough! From the very start, the app has been fantastic for our needs, but what truly sets Globo apart is their outstanding support team and developers.
I’ve had the pleasure of interacting with Rosie extensively, and she has been nothing short of amazing! Rosie’s and the developing team's prompt responses, clear communication, and dedication to solving our unique challenges have been mind-blowing. We had very specific customization requests to tailor the app to our business, and the developers went above and beyond to make it all happen seamlessly.
If you need a flexible product options solution paired with stellar support, Globo Product Options is hands down the best choice!
Thank you the entire Globo team—you’ve been game-changers for us!
I have contacted support several times now to have code adjusted for my site. Every time the service has been amazing and fixed within hours. This most recent time, I had Helen help me and the issue was fixed within 2 hours. Thank you!
Had a couple of issues with the app not charging for the add ons, but I raised a support on friday afternoon and by Monday morning I had a reply to say it was fixed. Seems to be working perfectly now, which is great as the app is EXACTLY what my shop needs (I use it to allow customers to personalise fairies which i then make!) - its a great app, so I'm really pleased the team were able to work on thsi little issue to get it functioning as I need it to. On top of this, every member of the team I spoke to was so lovely, really human interactions with great people, so thank you Mike and Rosie!
Glob Product Options, Variant and the team is amazing. So many others charge an arm and a leg for what they offer and even though their product is free, they still offer amazing customer service! I had an issue and they were prompt and helpful. Highly recommend.
I've labored over finding a way to add options without creating a thousand new variants/sku's in shopify's native controls but still haven't found a way. Globo has been a lifesaver for a work around for adding ring sizes and chain lengths and upgrades without having to manage extra inventory. And when I had a request Customer Service was amazing and so accommodating!
We have been using this app since we started our site 11 months ago and have been loving it. We had a small connection issue pop up and they were super quick to help. Their customer service is really helpful and gets it done. We 100% recommended this app for your variant needs.
We've had a couple of issues with featured products, and Helen has been extremely helpful with everything. We sincerely appreciate her prompt attention to our needs- and her patience! (We're creative types who simply do not want to spend a lot of time on tech concerns, so this kind of customer service is ideal).
I've used Globo for the past two years to give people the option to add embossing to the journals I sell. It works great, and I've generated very strong sales. I had a small technical issue recently and within 5 minutes the guys had it resolved, fantastic customer support, very fast! I am happy to recommend this app :)
It's by far the best options app out there (I been testing so many over the years). It combines so many useful options and has a beautiful upload field. You can basically design everything and if you have special request their support is always there and really helpful too (Rosie was super nice to talk to and she provided a fast solution).
Would recommend them 100%, also for this price its the best options app!
Was having issues with my option boxes not appearing on my website, but within two hours (after submitting an email help request and reaching out via chat) I had it fixed! They identified a syntax error in the theme (which I never would have figured out) and got it fixed for me. Jay was super helpful over the chat and it was great to see how much they cared about fixing my website!