Globo Product Options, Variant
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I've contacted customer support 3 times now with no response. The app was easy to configure but when my customer clicks "add to cart" the price disappears. ... I'd love to get a response from customer support to get this resolved. Especially since this is a paid app...
Hi,
We are so sorry for your experience. We received your emails and replied to them already but got no response from you. Could you please check your Spam folder to see if the reply went there? Another way, please contact us via Skype "globosoftware" so we will support you quickly.
There is a conflict so the price is not updated on Cart page. Please give me Shopify admin to email address: apps@globosoftware.net. I need access to Apps & Themes. I’m happy to help you.
Please reply to us at your earliest convenience.
Best,
Globo team
Amazing and helpful APP! The APP Working perfect! Excellent and fast customer service! Highly Recommended!
I love this app! It's exactly what I've been looking for since Shopify doesn't have a lot of these options for the product pages
This app allows customers to get FREE add-on products due to a major loophole in their coding.
Horrible for add-on products. If you utilize the 'add-on' products option, the customer has the ability to remove the main product it's connected to, then the add-on option remains in the cart unless it's also removed separately. To add to the frustration, the customer can remove the 'add-on' product, which reduces the price back down to the normal product price, but then the normal product still has the 'add-on' option listed on it without the 'add-on' price included on the total. So it's like they're getting the add-on option for free....
Glad I realized this before it was figured out by customers!! And there's more...if you uncheck the 'Redirect to the shopping cart page after adding a product?' it still redirects to the shopping cart.....nothing like losing sales because the customer is encouraged to check out before they're done shopping..
Fantastic app, super easy to use both to set up and for customer experience. Very responsive help too! :)
This is easily the BEST app of its kind. Here is what makes it so amazing: It is clean, simple, logically designed, and enormously user-friendly! Thanks Globo for creating such a fantastic app!
Cette application est parfaite pour mes besoins de personnalisation de produit. Excellent support de Globo pour les détails!
Amazing app! Helped me a lot with my small business especially for customization. Thank you so much!
This app really helped with a simple issue that I wasn't finding a free solution anywhere. The team was really helpful with making sure everything worked. Super quick service. Love it
This app was exactly what I was looking for. Very easy to use and looks super clean on desktop & mobile. Support responded within an hour and removed the watermark for us!