Globo Product Options, Variant

nice customer service and helpful

Thank your for quick support.

The product itself is versatile and Rosie Is user-friendly, offering a wide range of customization options that integrate seamlessly with my e-commerce platform. The combination of a robust product and top-notch support makes Globo Product Options Variant a great choice for any online business. Highly recommended!

You're very welcome! I'll pass along your appreciation to the team—they work hard to keep everything running smoothly.

Helen who assisted me in Live Chat was available to help me with all any questions and problem-solving inquiries to help me make my store options feel more personalized, and helpful to potential customers :)

Amazing customer service, sent out an email for help and received help almost instantly. Super friendly, quick and helpful. Would recommend.

Loving the app thus far. Haven't had any complications or issues.

Helen was very responsive and went above and beyond to be helpful. She fixed the issues I had with the program.

Ariya and Helen were swift and super helpful when getting a bug fixed. It didn't take as long and they always make sure to get it done right. We appreciate your effort!

Globo is ignoring me about the refund they supposedly sent through but actually haven't. Shopify have confirmed to me that they have not processed the refund. This issue has been going on for weeks now and they claim to have refunded it but no refund is showing anywhere and Shopify billing has told me that they have not processed any refund that they can see. So Globo has taken the money for a whole years subscription and promised to refund it and haven't actually done so. I have been talking to Rosie on Globo for many weeks and she claims she has no control over the Globo billing and says she will check with her team, except she hasn't got back to me with anything from the team about this so-called issue. Now they are not replying to me via the chat or email. There have been no updates from the team. Now I'm just being ignored about this and now have my money which is approximately $128 USD. I'm very angry now and they are making it worse by ignoring me completely and not providing me with any indication of what is happening and if they will even give my money back and if so when. They've lied to me several times. So avoid this company at all costs! Worst customer service experience ever! If I could give zero stars I would. REFUND MY PAYMENT LIKE YOU PROMISED YOU WOULD GLOBO! SCAM!