Globo Product Options, Variant , 2.074 avaliações
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I highly recommend this application.
There is a high degree of freedom in setting product options, and the design is very good and fits well into the interface.
Also, the customer support is fast, courteous, and very reliable. When an error occurred within the app, they responded to it. The person in charge at that time was a person called Helen, and she was very courteous and worked quickly, for which I am very grateful.
This app is great! Love it with the numerous if/then options I have in my store
Helen was responsive and fixed my issue within several hours of my email request.
I was having a lot of issues with this app when I first got it. I couldn't figure out why the new variants I created in the app weren't reflecting on the product I selected. It took some time, but eventually I was able to get someone, Rosie, from Globo to do a live chat with me. It was late at night because they are working from Vietnam, but I was just happy to finally have some help. Rosie walked me through everything and helped me get it setup and even helped me make modifications to my variants to make then easier for my customers to see.
This app handles customization well. Helen has been very helpful answering my questions.
Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products.
However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together.
Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom.
4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.
at first, this app is not easy to work with. but after using it for some days and many help from the Globo team, it is a wonderful app to work with!
Best support service ever! Helen was very helpful and helped me with all my doubts and difficulties in configuring the app in the best way for my store. I am very satisfied!
I made some changes to my shopify store. My options area of my item. Was a different color than my page. I noticed that chat support was available. Rosie was so nice and helpful to get the option box to match my page. Now my product pages look more professional.
Thank you Rosie
This app has been really easy to get up and running. I love that it includes image upload functionality as it helped us replace several apps at once.
Amazing customer support! I was helped by Rosie. If you need any custom modifications they will assist you.