Globo Product Options, Variant , 2.024 avaliações

I was looking for an app that would allow customization for my products and am glad I came across this as it is super user friendly and functional.
When I came across an issue, support was quick as Helen responded within several minutes to evaluate the issue and was responsive in assisting me to resolve it.

Great app, really useful if you need lots of options for products! I had a small problem but Rosie sorted it out for me really quickly on a chat, great to deal with.

This app handles customization well. Helen has been very helpful answering my questions.

Rosie was a great help very fast at troubleshooting and fix errors quickly thank you Rosie

at first, this app is not easy to work with. but after using it for some days and many help from the Globo team, it is a wonderful app to work with!

Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products.

However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together.

Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom.

4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.

I was having a lot of issues with this app when I first got it. I couldn't figure out why the new variants I created in the app weren't reflecting on the product I selected. It took some time, but eventually I was able to get someone, Rosie, from Globo to do a live chat with me. It was late at night because they are working from Vietnam, but I was just happy to finally have some help. Rosie walked me through everything and helped me get it setup and even helped me make modifications to my variants to make then easier for my customers to see.

I recently encountered a minor issue while using the app, and I must say, the level of customer service I received was truly exceptional. I reached out to the support team via email and Helen responded promptly. Not only did Helen fix the issue for me, but she also followed up to ensure that everything was working perfectly. I would recommend !00%

Amazing customer support! I was helped by Rosie. If you need any custom modifications they will assist you.

This app has been really easy to get up and running. I love that it includes image upload functionality as it helped us replace several apps at once.