Globo Product Options, Variant
Uppfyller Shopifys högsta kvalitetsstandarder när det gäller hastighet, enkelhet och värde för handlaren
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Been trying to get help from support but everything in vain. I had been using the free plan previously which was working as per my needs but now the add on price does not reflect during the check out.
Stopped working with newest Shopify update - no resolution In over a week.
I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!
On behalf of our development team, we’re so sorry about the experience you are facing.
However, please give me a chance to clarify this. Our current app mechanism has remained unchanged since you installed our app last year. Therefore, we would like to assist in changing all the field names to be in order to match the label. Please reply to our email conversation so that we can help you quickly.
We are eagerly awaiting your comments on this.
at first it was working really well. now it never applies the options i apply to products and customer service has still not replied to my email asking for help to resolve this issue over a month ago
App is working very well. Customer support also very supportive. But I am facing many problems : 1. No option to apply more option set on one product
2. Facing with pagination - when edit any option set and click back button. List show from starting means first page 3. No any option wise pricing like Shopify default variant feature 4. No search option
I wish I loved this app but the customer support is horrendous. My team and I have said we will make any time work to meet and figure out the many bugs in the system… but the support team from this app keeps not responding. I would love to figure out the errors and get this app working for my site again. I’m paying monthly for something that isn’t working.
This app kind sucks, it just randomly stops working no matter how you have it set up. Looked great right after setting it up but then just stops working.
Customer service is terrible. They had no idea how to help with the issue I had to YouTube it
Adiciona a foto mais não aparece em lugar nenhum. já entrei em contato mas niguém me ajuda! Só continuo usando por que não tem outro