Globo Product Options, Variant
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This was my first experience with the Globo app and it has been excellent. After upgrading to the latest version, I found the process of creating option sets to be much smoother and more intuitive. The support team was fantastic—specifically Clara, who was incredibly helpful and prompt in troubleshooting a few issues I encountered. Overall, a very positive experience!
Application géniale pour les options de personnalisation. Il y a une option que je n'arrivai pas à régler, j'ai fait appel au chat et Rosie a réglé très rapidement mon problème ! SAV parfait
I absolutely love Globo for my website! It has made it so much easier for me to offer my customers a variety of options and customizations, which has really improved the shopping experience on my site. Everything works smoothly and was easy to implement. On top of that, the customer service team was very helpful and quick to assist when I had questions. I’m very happy with this app and would definitely recommend it to anyone looking to expand their product options!
I have used this app since right after I started my children’s boutique (for almost three years) and it has made life so much easier! The app is very affordable in my opinion, user-friendly, and was easy to set up for someone who has very little tech knowledge! I have had to reach out to customer service on a couple of occasions and their team is always quick to help and very knowledgeable at helping solve any issues I’ve had! I have, and will continue to recommend Globo to others needing a Shopify customization app like this!
I've been using Globo for a few years and it just works.
I did have an issue where I needed their assistance. I messaged them at the weekend and they came straight back to me saying they will take a look. Monday morning I had a message saying they found the problem (my problem as well, not a design issue). They sorted it for me, and followed up by asking me to double check.
This is a company that is fast and responsive. I will be a long term client.
Well done Clara & Steven, I appreciate your speedy help.
Our experience with Globo was beyond 5 star. We had an issue with products not showing up in the drop down menus so we clicked on the Chat Button, and within moments Mike and the rest of the Globo Team jumped on the problem and within an hour we got a email saying to try out the fix....VERY PROFESSIONAL
Craig Savage
Memory Glass
Great experience so far. Team has been prompt in giving quick responses and fix to our small issues in the process of implementation.
Just one suggestion please work on the live preview section. More than 90% customers shop our product on mobile device and we expect live preview to be seen as they type customisation inputs. Currently they have to scroll up and down to be able to see previews.
App updates are constantly wiping out custom data on my new orders, forcing me to cancel them. I am very disappointed that no effective solution has been offered to resolve this problem yet
I was having an issue with a form not displaying when selecting a variant due to a conflict with our Shopify theme. I reached out to support, and Clara was quick to respond and resolve the issue. Really appreciate the fast and helpful support!
I love this app! It has saved me so much time with custom orders. Customer support is quick to answer any questions you may have and help with customization, etc.