Globo Product Options, Variant

We use the Product Options Pro app for our Shopify store, and we are absolutely thrilled! The app provides us with the flexibility to customize our products exactly the way we need, with numerous options for adjustments. What really stands out is the exceptional customer support – Helen was incredibly helpful and assisted us every step of the way. She responded quickly to our inquiries and patiently guided us through all the customizations. Truly a great experience – highly recommended!

I encountered a connexion problem for my first set up and the service was so quick to answer. Special big thanks to Helen ! I really appreciate her professional skills and kindness to solve my issue :)

This app seems so useful, I can't wait to dive more into it for my customers website.

They really deserve 5 stars for their customer service. They always get to the bottom of the issue and resolve it in a reasonable time frame. My one complaint would be, because of our unique industry, there is some functionality that would be great for us to have, for example, an extra layer (or two) of conditional logic built in would make creating complicated option sets much easier. However, the app works as its designed to.

I had the pleasure of interacting with Helen from the support team, and I cannot say enough about how exceptional she is. From the moment our conversation began, it was clear that Helen is not only incredibly knowledgeable but also deeply committed to providing top-notch customer service. Her patience and understanding made me feel valued and supported throughout the entire process. Helen went above and beyond to ensure that all my concerns were addressed, and her friendly demeanor made the experience even more pleasant. It's rare to encounter someone as dedicated and supportive as Helen, and I truly appreciate all the help she provided. She’s a true asset to the team!

Good customer service, but I am changing my rating from 5 stars to 1 star because the app isn't even compatible with the cart drawer, which is an important feature for reducing friction for customers and maximizing the conversion rate.

When a customer tries to add an item to their cart, the cart breaks and stops working. And they don't know how to solve the problem. They suggest redirecting directly to the cart page, which isn't an interesting solution for my store, which has a lot of items. This adds a lot of friction for customers, who then have to leave the cart page to go back to the product page and other pages.

This is very disapointing

What's more, the chat with support is reset everyday. Therefore you can't see your previous conversations. And you don't even receive messages when they reply to you while you're not log in.

I wouldn't recommend the application if you are perfectionist and have a store where customers want to shop multiple products

A huge waste of time.

Needed a little change to adapt to our needs for our site and Helen absolutely crushed it!

Easy to use, free package have mostly everything a store needs. Customer service is also fast. Especially Rosie who is patient and fast to assist. Would recommend all shopify users to use this app.

Even the free version has features that suites many cases! I even got a whole new feature that was custom made for me after asking the support if it was possible. Works like a charm even with high traffic on the site

The customer service is fantastic. Rest assured if you need any help, they will be there to help thoroughly. I’ve tried other apps and their “help” was appalling honestly. So far Rosie and Mike has helped me and, thank you for EXCELLENT CUSTOMER SERVICE

I recently started using the Globo app, and my experience has been fantastic! The app is incredibly user-friendly and offers great features to enhance my Shopify store.

When I had a question about setting up a file upload option, Rosie from the support team was quick to assist me. She was friendly, knowledgeable, and walked me through everything I needed to do. Her support made the setup process smooth and hassle-free.

I’m really impressed with both the app and the amazing customer service. Thank you, Rosie, and the Globo team for your great support! Highly recommended!