Globo Product Options, Variant

Je suis créatrice d'accessoires textiles personnalisés pour bébé et enfant. J'utilise cette app sur ma boutique Shopify pour l'aspect personnalisation des articles (zone texte, liste dérouante, option de personnalisation avec supplément de prix...), elle me convient parfaitement.
De plus, le support d'aide est très réactif et agréable !
Je suis pleinement satisfaite.

Vinciane
Les Petits Parfaits

Die App funktioniert einwandfrei und selbst dann, wenn mal etwas nicht so läuft kümmert sich der Support umgehend.
Wir nutzen die App nun seit über einem Jahr und sind sehr zufrieden.

Great customer service. The team was surprisingly fast at replying to all my enquiries, and were swift at implementing the custom changes needed. They were very smooth and easy to communicate with and understood exactly what I was after. They were very friendly, supportive, and happy to help me with all my requests. If the app doesn't allow you to achieve a certain look or function, you can be sure the team is there to help alter the code to your needs. One downside is that the code is only accessible to the Globo team, so all HTML changes needed, has to be made on their end.

In regards to the apps performance, it operates very efficiently, having little to no noticeable impact on page performance speed. It is exactly what I need for adding the custom personalisation to my product pages, and allows me to "template" my products, so variants my products share only need to be changed once when updates need to be made, as opposed to having to manually edit each product one at a time. The custom variants created in the app also act like custom variants, (showing in the side-cart and checkout as a variant of the product as opposed to an "add-on product"), and integrate seamlessly with my theme with no hassle.

My favourite feature of this app is the conditional logic, as it allows me to hide/show sections based on the users selections. I also like how you can create an add-on price for selections as well, making it perfect for subtle variant add-ons, where price doesn't vary for every variant combination.

Very impressive app overall, however it does have a downside. For add-on pricing, you can't make the price based on calculations/equations, (e.g, price = price x number, or , price = user-input x number), which is something I need to implement with my site. I may be able to figure out a way on my own, however the team says it is something they are unable to achieve at the moment. Hopefully in a future update they can add this feature, as I'm sure there are ways to achieve this kind of functionality.

Globo’s support team was fantastic. I reached out regarding an issue affecting my website, and they responded immediately, diagnosed the problem quickly, and restored normal functionality in a very short time. Website downtime can directly impact sales, and they treated the situation with the urgency it deserved. Little Helen, in particular, was extra friendly, responsive, and genuinely helpful.

使いやすいです。サポートの方もチャットで翻訳しながらですが、すぐに対応してくださるのでとても親切です。

Excellent support experience. Rosie was very responsive and clearly explained the issue, which turned out to be a CSS conflict. The support team resolved it quickly and efficiently, and everything is now working as expected. Great communication and reliable app.

We are using this app for customized products and are really happy with the features that the app offers and the help that we have received with customizing it for our needs.

Extremely customizable app that helps us to provide more customizability and options for our customers while reducing our work on the back-end!

I love the app and how easy it is to create options for my website. I feel like technology is advancing a heck of a lot faster than I can learn it now, which I guess says I am getting older.

I have had a few times where I have needed customer support and they have all been helpful. This last time, Rosie assisted me and she was thorough and made sure all of my issues were addressed.

The only thing I wish that this app did is connect with SyncLogic so my wholesale customers can have the same options as my direct website orders.

Other than that I wouldn't change a thing!

App is great. A must have for selling custom products. And customer service is great too! Contacted support for a problem I encountered and within 6 minutes, Helen responded back and the issue was resolved.