Globo Product Options, Variant

Where do I start, excuses and lies for over 12 months. Customers select products and the pricing dosent come up. The price will come up as free to the customer. Globo kept saying it was the settings and instructed me to make the changes. Worked once then reverts back to $0.00 for the variant, thousands of dollars lost. We kept going around in circles tor about a year then I was finally told I was using the old version that was more tha a year old. I was perplexed as I gave globo access to shopify on a few occasions to fix the issue over the same period. When updating from old version to new the data is all lost and you need to start from scratch, also the pricing is higher. All along I was made to feel it was my fault but in no way shape or form was it. In the end Helen from globo's excuse was we are in Vietnam???

customers support would solve issue, week later still nothing done. i understand sometimes delay but just forgetting someone's issue is no service.

I had been using it for many months and suddenly it no longer works, it made me lose a lot of money on advertising

Been trying to get help from support but everything in vain. I had been using the free plan previously which was working as per my needs but now the add on price does not reflect during the check out.

I'm sad to say that after using this app for over a year, I'm having to write a negative review as the programmers are seriously ruining this app. As an experienced programmer myself, I'm fully aware of some of the backend stuff that can be done. Now all of a sudden, the "programmers" say that the field names are only allowed to be shown on the cart and ultimately the packing slips rather than the labels (what the customers see cleanly on the product pages. So instead of Stain Color: Dark Walnut on the cart, the customer sees stain-color-memorial-clock-1. Support says that I have to change all my field names to be the same as the label across my at least 100 options that I've built over time instead of actually fixing the issue on their end. This was working fine previously for like a year or more as-is. NO LONGER RECOMMEND THIS APP!!!

at first it was working really well. now it never applies the options i apply to products and customer service has still not replied to my email asking for help to resolve this issue over a month ago

App is working very well. Customer support also very supportive. But I am facing many problems : 1. No option to apply more option set on one product
2. Facing with pagination - when edit any option set and click back button. List show from starting means first page 3. No any option wise pricing like Shopify default variant feature 4. No search option

I wish I loved this app but the customer support is horrendous. My team and I have said we will make any time work to meet and figure out the many bugs in the system… but the support team from this app keeps not responding. I would love to figure out the errors and get this app working for my site again. I’m paying monthly for something that isn’t working.

This app kind sucks, it just randomly stops working no matter how you have it set up. Looked great right after setting it up but then just stops working.

Stopped working with newest Shopify update - no resolution In over a week.